Account Manager – Cybersecurity

Al Agedi; Town of Belgium (WI); On-site; USD 47,956 - 73,075; Full time

Benefits offered by this job

Hybrid work model

Health insurance (DKV)

Bonus structure

Job summary

Al Agedi is seeking an Account Manager to drive customer success and grow a portfolio of cybersecurity clients in Belgium. You will act as a trusted advisor, manage relationships, and support strategic growth initiatives across the region.

Ideal candidates bring 3+ years in IT/cybersecurity account management, strong knowledge of security solutions, and proficiency in Dutch, French, and English. Hybrid work with travel across Belgium is offered.

Qualifications

• Minimum 3 years as Account Manager in IT/cybersecurity.
• Strong knowledge of cybersecurity solutions.
• Experience building long-term client relationships and managing projects.
• Willingness to travel regularly within Belgium.

Responsibilities

• Manage and grow a portfolio of strategic accounts.
• Build strong, long-term relationships with clients; serve as trusted advisor.
• Identify and generate new business opportunities; support marketing and events.
• Respond to customer requests promptly and professionally; resolve issues.
• Track KPIs, sales forecasts, and quarterly/annual results; report insights.

Skills

Dutch (Native)

French (Pro)

English (Pro)

Client rapport

Sales development

Project management

Job description

A fast‑growing cybersecurity environment is seeking an experienced Account Manager to drive customer success, strengthen long‑term relationships, and support business expansion across Belgium. You will manage a diverse portfolio of clients, act as their trusted advisor, and contribute directly to strategic growth initiatives.

Key Responsibilities

• Manage and grow a portfolio of strategic accounts
• Build strong, long‑term relationships with clients
• Serve as the main point of contact for all client needs
• Respond to customer requests promptly and professionally
• Resolve issues, manage expectations, and ensure high satisfaction

Business Development

• Identify and generate new business opportunities
• Leverage existing networks and develop new ones
• Support marketing initiatives and external communication
• Represent the company at industry events and client meetings
• Maintain accurate CRM records and ensure proper data encoding
• Track account performance, KPIs, and sales forecasts
• Monitor quarterly and annual results
• Recommend actions to improve sales performance and identify growth opportunities

Security & Compliance

• Apply best practices for handling sensitive information
• Identify and report suspicious activity (phishing, social engineering, etc.)
• Follow internal security policies and privacy procedures

Travel Requirements

Regular travel across Belgium is required

Ideal Profile

Languages:

• Dutch: Fluent / Native
• French: Professional proficiency
• English: Professional proficiency

Experience & Education:

• Minimum 3 years as an Account Manager in the IT sector
• Strong knowledge of cybersecurity solutions
• Solid skills in client rapport, sales development, project management, and sales operations

Benefits & Advantages

• Hybrid work model – up to 3 days remote
• Health insurance (DKV)
• Bonus structure
• A stable, long‑term role within a high‑growth cybersecurity environment
• Opportunity to work with international teams and expand your professional network.