Workshop Lead: Optimize Operations & Tech Team

seek.com.au; Sydney; On-site; AUD 70,000 - 100,000; Full time

Job summary

CMR Automotive in Sydney is seeking an experienced Workshop Controller/Supervisor/Manager to own the day-to-day flow of our workshop and lead a skilled technician team.

You will allocate jobs, plan daily workflow, monitor capacity, keep on schedule, and drive continuous improvement while upholding CMR’s standards and a positive, professional workshop environment.

This role suits someone ready to take real ownership, mentor staff, and deliver outstanding customer outcomes.

Qualifications

• Strong automotive technical knowledge and workshop experience.
• Excellent organisation and job-management skills.
• Ability to lead and earn the respect of a team of technicians.
• Clear, confident communication.
• A practical approach to problem solving.
• High standards for workmanship and customer outcomes.
• The ability to prioritise when the workshop gets busy.
• A genuine interest in improving workshop efficiency and developing the team.

Responsibilities

• Managing and allocating jobs across the technician team
• Planning daily workflow and monitoring workshop capacity
• Keeping jobs on schedule and identifying delays before they become problems
• Supporting and guiding technicians with technical and workflow issues
• Working closely with the service/front-of-house team
• Monitoring productivity, efficiency and quality of workmanship
• Ensuring completed work meets CMR’s standards
• Helping develop processes and continuously improve workshop performance
• Creating a positive, accountable and professional workshop environment

Skills

Automotive knowledge

Organisation

Team leadership

Communication

Problem solving

Workmanship standards

Prioritisation

Process improvement

Education

Automotive trade qualification

Job description

CMR Automotive in Sydney is seeking an experienced Workshop Controller/Supervisor/Manager to own the day-to-day flow of our workshop and lead a skilled technician team.

You will allocate jobs, plan daily workflow, monitor capacity, keep on schedule, and drive continuous improvement while upholding CMR’s standards and a positive, professional workshop environment.

This role suits someone ready to take real ownership, mentor staff, and deliver outstanding customer outcomes.