Workshop Controller

Vitality Recruitment; Gold Coast City; On-site; AUD 65,000 - 79,000; Full time

Benefits offered by this job

Performance bonuses

Career progression

Industry-leading benefits package

Job summary

Vitality Recruitment on the Gold Coast is seeking an experienced Quality Control / Foreman / Workshop Controller to lead our workshop operations, supervise technicians, and ensure high quality outcomes across servicing, repairs and maintenance.

This hands-on leadership role emphasizes safety, process discipline and customer satisfaction, with a focus on scheduling, documentation and continuous improvement within a professional automotive environment.

Qualifications

• Proven experience as a workshop foreman, quality controller or supervisor.
• Strong knowledge of vehicle servicing and repairs.
• Excellent leadership and team management skills.
• Strong attention to detail and quality focus.
• Problem-solving and decision-making ability.
• Excellent communication with team and customers.

Responsibilities

• Lead and supervise workshop technicians and support staff.
• Oversee all vehicle servicing, repairs and maintenance work.
• Conduct quality inspections and ensure compliance with industry standards.
• Manage workshop scheduling and workflow optimization.
• Identify and resolve quality issues and technical challenges.
• Liaise with service advisors and customer service teams.
• Maintain accurate documentation and service records.
• Implement safety and procedural compliance across the workshop.
• Drive continuous improvement in processes and team performance.

Skills

Leadership

Quality control

Team management

Communication

Job description

We're seeking an experienced Quality Control / Foreman / Workshop Controller to lead and manage our workshop operations. This is a hands‑on leadership role overseeing vehicle servicing, repairs, and maintenance while ensuring exceptional quality standards and customer satisfaction.

You’ll be responsible for team supervision, quality assurance, workshop scheduling, and driving operational excellence across our service center. This is an opportunity to lead a skilled team and make a real impact in a professional automotive environment.

What You’ll Be Doing

• Lead and supervise workshop technicians and support staff
• Oversee all vehicle servicing, repairs and maintenance work
• Conduct quality inspections and ensure compliance with industry standards
• Manage workshop scheduling and workflow optimization
• Identify and resolve quality issues and technical challenges
• Liaise with service advisors and customer service teams
• Maintain accurate documentation and service records
• Implement safety and procedural compliance across the workshop
• Drive continuous improvement in processes and team performance

What’s on Offer

• Competitive base salary of $72,000 per year plus Super
• Performance bonuses with OTE of $90-100k+
• Work in a modern, well‑equipped service centre
• Supportive management and team environment
• Career progression opportunities
• Industry‑leading benefits package

What We’re Looking For

• Proven experience as a workshop foreman, quality controller or supervisor
• Strong knowledge of vehicle servicing and repairs
• Excellent leadership and team management skills
• Strong attention to detail and quality focus
• Problem-solving and decision‑making ability
• Excellent communication with team and customers