Senior Workshop Controller – Auto Service Team Lead

Australian Automotive Group; Sydney; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Commission incentives

Training & development

Discounted servicing

Career progression

Job summary

Australian Automotive Group – Castle Hill NSW is seeking an experienced Workshop Controller to join our Service team in Castle Hill, NSW. This full-time role manages day-to-day operations of our busy automotive repair workshop, including scheduling, parts ordering, staff supervision and quality control.

The position requires strong leadership, excellent communication, and proficiency with workshop management software and data analysis.

Qualifications

• Strong leadership and people management skills
• Excellent communication and customer service skills
• Proficient in workshop management software and data analysis
• Thorough understanding of automotive repair processes and quality standards
• Ability to work under pressure and meet deadlines

Responsibilities

• Coordinate and schedule all workshop activities to ensure efficient workflow and on-time completion of jobs
• Manage the workshop team, including delegating tasks, providing training, and monitoring performance
• Oversee the ordering and inventory management of parts and supplies
• Implement and enforce workshop policies and procedures to maintain high standards of quality and safety
• Prepare reports and analyse workshop data to identify areas for improvement
• Collaborate with the management team to drive continuous improvement across the business

Skills

Leadership

People management

Customer service

Workshop software

Data analysis

Communication

Quality standards

Tools

Workshop management software

Job description

Australian Automotive Group – Castle Hill NSW is seeking an experienced Workshop Controller to join our Service team in Castle Hill, NSW. This full-time role manages day-to-day operations of our busy automotive repair workshop, including scheduling, parts ordering, staff supervision and quality control.

The position requires strong leadership, excellent communication, and proficiency with workshop management software and data analysis.