Workplace Experience & Facilities Lead

Jones Lang LaSalle Incorporated; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Great employee discounts off fitness,

Wellbeing & other renowned brands

18 weeks paid maternity leave

Private Health Insurance Discounts

Active Social Club

Novated Lease for EV cars

Paid time off for volunteer work

Career opportunities with Australia’s

Premium offices

Job summary

Jones Lang LaSalle Incorporated in Melbourne seeks a proactive Workplace Manager to lead front-of-house and facilities services, ensuring a welcoming environment, compliant operations, and seamless vendor coordination across the site.

You will manage visitor experience, mail, AV, and daily walkthroughs, partnering with cleaning and maintenance teams to uphold brand standards and deliver a premium on-site experience for colleagues and guests.

Qualifications

• Experience in reception or front-of-house roles delivering service excellence.
• Ability to coordinate facilities services with vendors and internal teams.
• Strong interpersonal skills and professional appearance for a corporate environment.

Responsibilities

• Act as welcoming front-of-house presence and manage visitor journey.
• Oversee mail/courier management and AV readiness for rooms.
• Supervise facilities operations including cleaning, handyperson, plants and HVAC.
• Conduct monthly vendor meetings and manage daily work orders via Corrigo.
• Support compliance with Management Agreement and company policies.

Skills

Reception & front desk

Facilities management

Customer service

Interpersonal skills

Team collaboration

Booking systems

Vendor management

HVAC & maintenance basics

Professional image

Tools

Corrigo

MS Office

Job description

Jones Lang LaSalle Incorporated in Melbourne seeks a proactive Workplace Manager to lead front-of-house and facilities services, ensuring a welcoming environment, compliant operations, and seamless vendor coordination across the site.

You will manage visitor experience, mail, AV, and daily walkthroughs, partnering with cleaning and maintenance teams to uphold brand standards and deliver a premium on-site experience for colleagues and guests.