Workplace Coordinator (FTC)

Equifax, Inc.; Sydney; On-site; AUD 55,000 - 75,000; Full time

Job summary

Equifax, Inc. is seeking a Workplace Coordinator for our North Sydney office on a 6-month fixed-term contract. This onsite role will manage front-of-house operations, coordinate facilities maintenance, and support onsite events to ensure a seamless employee and visitor experience.

You will be the primary contact for office logistics, ensuring a safe, professional, and well-stocked environment five days a week.

Qualifications

• Demonstrated experience managing general office administration tasks.
• Great relationship building with people at all levels (stakeholders, contractors, clients).
• Ability to work fully onsite in the Sydney office 5 days a week.
• Strong written and verbal communication with stakeholders.

Responsibilities

• Act as the primary point of contact for the Sydney office, welcoming visitors and managing security check-in.
• Serve as the go-to person for facilities and maintenance inquiries, escalating complex issues.
• Coordinate with external contractors for repairs and maintenance.
• Manage office supplies, track inventory, and order goods for smooth operations.
• Maintain the professional appearance of the office and meeting rooms.
• Assist with onsite events and room setups.

Skills

Office administration

Stakeholder management

Job description

Join our North Sydney office as our Workplace Coordinator on a 6 month fixed term (maternity leave cover) contract. In this onsite role, you will manage front-of-house operations, coordinate facilities maintenance, and support onsite events to ensure a seamless experience for employees and visitors. You will be the primary point of contact for office logistics, ensuring a safe, professional, and well-stocked environment 5 days a week.

What you’ll do

• Act as the primary point of contact for the Sydney office, warmly welcoming visitors and customers while managing security check-in protocols.
• Serve as the "go-to person" for facilities and maintenance inquiries, escalating complex issues to the wider Facilities team where appropriate.
• Identify maintenance requirements and coordinate with external contractors for repairs (e.g., door access issues, water leaks, AC maintenance).
• Manage office supplies by tracking inventory and ordering necessary goods to ensure smooth daily operations.
• Maintain the professional appearance of the office, ensuring workspaces, meeting rooms, and common areas remain tidy.
• Assist with the coordination and execution of onsite events and meetings, including room setup.
• Undertake property safety required roles, acting as a designated First Aid Officer/Floor Warden.
• Assist in new employee access card setup.
• Proactively anticipate and troubleshoot operational issues across the workplace.
• Something about purchase orders and invoicing to pay suppliers

What experience you need

• Demonstrated experience managing general office administration tasks.
• Great relationship building skill with people of all levels and backgrounds (stakeholders, contractors, clients etc.)
• Ability to work fully onsite in the Sydney office 5 days a week.
• Strong written and verbal communication skills with the ability to engage professionally with stakeholders of all levels.
• Proven ability to work autonomously and manage time effectively, particularly during periods of fluctuating workload.

What could set you apart

• Proven experience in a customer-facing service role (e.g., Reception, Concierge, or Front Office) managing visitor interactions.
• Experience liaising with external vendors, suppliers, or contractors to resolve operational or maintenance issues.
• Previous experience in a dedicated Corporate Facilities, Office Administration/Reception, Office Manager role or Hotel industry.
• Experience liaising with external vendors, suppliers, or contractors to resolve operational or maintenance issues.