Workforce Planner

Chemist Warehouse; Australia; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Employee Assistance Program (EAP)

Job summary

Chemist Warehouse is seeking a Workforce Planner for the Eagle Farm distribution centre in Australia. In this full-time, salaried role you will manage labour hire relationships, coordinate rosters, inductions, and probation reviews, and support payroll and safety administration.

You will work with supervisors and management to ensure staffing aligns with operational needs, monitor performance, and drive continuous improvement in safety and efficiency.

Qualifications

• Experience within Warehouse, Logistics, or Retail environments.
• Strong organisational skills with the ability to prioritise and manage multiple tasks.
• Excellent communication skills—written and verbal.
• Proactive approach with strong problem‑solving capability.
• Ability to build strong relationships with internal teams, external customers, and suppliers.
• Skilled in Microsoft Office suite.
• Adaptability and resilience in a dynamic operational environment.
• High attention to detail, particularly in scheduling, payroll, and administrative processes.
• Values-driven, demonstrating Safety, Teamwork, Accountability, Respect, Integrity, and Service.

Responsibilities

• Managing day‑to‑day relationships with Labour Hire agencies.
• Coordinating rosters, schedules, inductions, and probation reviews.
• Ensuring staffing levels align with operational needs, including responding to last‑minute changes.
• Assisting Supervisors and Management with recruitment and administration for team member roles.
• Monitoring labour hire performance and providing timely feedback through the appropriate channels.
• Ensuring services delivered align accurately with invoice details.
• Maintaining payroll data, processing leave, and supporting general administrative tasks.
• Managing and overseeing the Safety Management System (SolveSafety).
• Supporting a safe workplace through proactive safety administration.
• Coordinating wellness programs and promoting team engagement.

Skills

Organisational skills

Communication

Relationship building

Problem-solving

Attention to detail

Adaptability

Safety culture

Tools

Microsoft Office

Job description

Start your career as a Workforce Planner at Eagle Farm!

This is an exciting opportunity for a Workforce Planner to join our high-performing Distribution Centre team. In this full-time, salaried role, you’ll play a key part in supporting our labour hire workforce, ensuring smooth day‑to‑day operations, and contributing to a safe and efficient environment.

If you’re highly organised, thrive in a fast-paced logistics environment, and enjoy collaborating with a range of stakeholders, this could be the perfect fit for you!

A typical day might look like:

• Managing day‑to‑day relationships with Labour Hire agencies
• Coordinating rosters, schedules, inductions, and probation reviews
• Ensuring staffing levels align with operational needs, including responding to last‑minute changes
• Assisting Supervisors and Management with recruitment and administration for team member roles
• Monitoring labour hire performance and providing timely feedback through the appropriate channels
• Ensuring services delivered align accurately with invoice details
• Maintaining payroll data, processing leave, and supporting general administrative tasks
• Managing and overseeing the Safety Management System (SolveSafety)
• Supporting a safe workplace through proactive safety administration
• Coordinating wellness programs and promoting team engagement

What’s in it for you?

• Ongoing training, support, and opportunities to develop your career in logistics and workforce planning
• A strong team culture built on collaboration, accountability, and mutual respect
• Access to a confidential Employee Assistance Program (EAP)
• Work with a leadership team that values initiative, continuous improvement, and integrity
• Be part of a workplace that recognises contribution and encourages growth

About you

• Experience within Warehouse, Logistics, or Retail environments
• Strong organisational skills with the ability to prioritise and manage multiple tasks
• Excellent communication skills—written and verbal
• Proactive approach with strong problem‑solving capability
• Ability to build strong relationships with internal teams, external customers, and suppliers
• Skilled in Microsoft Office suite
• Adaptability and resilience in a dynamic operational environment
• High attention to detail, particularly in scheduling, payroll, and administrative processes
• Values-driven, demonstrating Safety, Teamwork, Accountability, Respect, Integrity, and Service

Apply Now!

This role involves administrative duties performed within the office environment of the Distribution Centre. At times, you may be required to move through operational areas, so a commitment to working safely is essential.

The successful candidate must meet National Criminal History Check requirements and hold valid working rights.