Team Leader

Officeworks; Ipswich City; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Discounts across Wesfarmers brands

Employee Assistance Program (EAP)

Learning and development opportunities

Flexible holidays

Job summary

Officeworks is launching a new Queensland Distribution Centre in Redbank and seeking experienced DC Team Leaders to build and lead high-performing teams. You will oversee Coordinators and Team Members across Fulfillment, Receiving, Despatch and Replenishment, champion safety, productivity and accuracy, and drive performance in a fast-moving warehousing environment.

You’ll report to the DC Operations Manager and be responsible for shaping a strong safety culture, stakeholder collaboration and

Qualifications

• Minimum 2 years' experience in a Warehouse, Logistics or Operational Leadership role.
• Experience leading teams within a fast-paced distribution, warehouse or supply chain environment.
• Experience in Fulfillment, Receiving, Despatch, Replenishment/Put Away.
• Desirable Certificates in Warehouse Operations, Supply Chain or Health & Safety.

Responsibilities

• Lead day or afternoon shift across one of several key operational areas (Fulfillment, Receiving, Despatch, Replenishment/Put Away).
• Coach and develop Coordinators and Team Members, maintain safety, service and productivity.
• Monitor KPIs and drive continuous improvement and cost efficiency.
• Collaborate with stakeholders to ensure accurate inventory, timely delivery and quality outcomes.

Skills

Warehouse Leadership

Safety Compliance

People Development

Operations KPIs

Education

Certificate in Warehouse Operations

Tools

SAP

WMS

Kronos

Microsoft Office

Power BI

SuccessFactors

Job description

At Officeworks, we bring big ideas at low prices to life for our customers, team, communities, and stakeholders. Founded in 1994 in Richmond Victoria, with more than 170 stores nationwide, a digital platform offering over 40,000 products, a national call centre and a dedicated business solutions team supporting micro, small and medium-sized businesses start, run and grow , we help Australians work, learn, create and connect, wherever and however they choose to shop. From technology, office supplies and furniture to education, art materials and essential services like Print & Copy and on‑site or remote tech support through Geeks2U, we deliver easy, engaging and customer experiences every day.

Our success is powered by more than 9,000 passionate team members. We are deeply committed to their safety, wellbeing, and career growth, while operating responsibly, giving back to the communities we serve through strong national and local partnerships, community fundraising, and a clear commitment to reducing our environmental impact and sourcing sustainably for the future.

At Officeworks, we bring big ideas at low prices to life for our customers, team, communities, and stakeholders. Founded in 1994 in Richmond Victoria, with more than 170 stores nationwide, a digital platform offering over 40,000 products, a national call centre and a dedicated business solutions team supporting micro, small and medium-sized businesses start, run and grow , we help Australians work, learn, create and connect, wherever and however they choose to shop. From technology, office supplies and furniture to education, art materials and essential services like Print & Copy and on‑site or remote tech support through Geeks2U, we deliver easy, engaging and customer experiences every day.

Our success is powered by more than 9,000 passionate team members. We are deeply committed to their safety, wellbeing, and career growth, while operating responsibly, giving back to the communities we serve through strong national and local partnerships, community fundraising, and a clear commitment to reducing our environmental impact and sourcing sustainably for the future.

About us

At Officeworks, we bring big ideas at low prices to life for our customers, team, communities, and stakeholders. Founded in 1994 in Richmond Victoria, with more than 170 stores nationwide, a digital platform offering over 40,000 products, a national call centre and a dedicated business solutions team supporting micro, small and medium-sized businesses start, run and grow , we help Australians work, learn, create and connect, wherever and however they choose to shop. From technology, office supplies and furniture to education, art materials and essential services like Print & Copy and on‑site or remote tech support through Geeks2U, we deliver easy, engaging and customer experiences every day.

Our success is powered by more than 9,000 passionate team members. We are deeply committed to their safety, wellbeing, and career growth, while operating responsibly, giving back to the communities we serve through strong national and local partnerships, community fundraising, and a clear commitment to reducing our environmental impact and sourcing sustainably for the future.

About the role

DC Team Leader Opportunities!

Grow with us at our Queensland Distribution Centre, Redbank, QLD

We're launching our largest Supply Chain site in Redbank, Queensland, a major investment in scale, innovation, and the future of our distribution network. This is a rare opportunity to join and help bring a large scale operation to life from the ground up.

We're seeking experienced and people-focused DC Team Leaders to join us across a range of operational areas, including:

• Fulfillment
• Receiving
• Despatch
• Replenishment / Put Away

These are exciting new leadership opportunities for those who thrive in fast-paced warehousing environments and are passionate about safety, operational excellence, team development and continuous improvement.

More About the Role

Reporting to the DC Operations Manager, you'll drive the day or afternoon shift, leading a team of Coordinators and Team Members across one of several key operational areas, including Fulfillment, Receiving, Despatch, Replenishment/Put Away. You'll champion safety, service, productivity, inventory accuracy and people performance outcomes while building a high-performing team culture and contributing to the success of our new state-of-the-art Queensland Distribution Centre.

As a key member of the site leadership team, you'll play a key role in ensuring our customers receive the right products, at the right time, while maintaining a safe, engaged and high-performing workplace.

Key Focus areas

Safety & Compliance: Lead a strong safety-first culture by ensuring compliance with WHS legislation, Chain of Responsibility requirements and company policies. Drive hazard management, incident investigations, injury management, site audits and 5S standards to create a safe and productive workplace.

People Leadership: Inspire, coach and develop a high-performing team of Coordinators and Team Members. Foster an inclusive and engaging culture while supporting recruitment, training, workforce planning, succession development and performance management.

Operations & Service Delivery: Oversee day-to-day distribution centre operations to achieve safety, service, productivity and quality targets. Monitor key operational KPIs, collaborate with stakeholders and ensure seamless execution of customer and operational commitments.

Inventory & Stock Management: Drive inventory accuracy and stock integrity through effective inventory control processes, cycle counting and asset management. Proactively identify and resolve inventory risks while ensuring receiving, storage, replenishment and dispatch activities are executed efficiently.

Performance & Continuous Improvement: Optimise labour utilisation, operational costs and overall site performance through data-driven decision making. Partner with leadership teams to deliver continuous improvement initiatives, implement new processes and systems, and enhance safety, productivity, quality and customer outcomes.

About you

You are an authentic leader who enjoys developing people and creating high-performing teams. You bring operational knowledge, a safety-first mindset and a passion for delivering exceptional outcomes.

You’ll Bring

• Minimum 2 years' experience in a Warehouse, Logistics or Operational Leadership role.
• Solid experience leading teams within a fast-paced distribution, warehouse or supply chain environment.
• Experience in one or more operational areas such as Fulfillment, Receiving, Despatch, Replenishment/Put Away, or Continuous Improvement.
• Sound knowledge of warehouse operations, inventory management and operational planning.
• Demonstrated understanding of workplace health and safety practices and Chain of Responsibility requirements.
• Excellent communication, stakeholder management and influencing skills.
• Strong analytical and problem-solving capability with a focus on continuous improvement.
• Ability to manage competing priorities and deliver results in a dynamic environment.

Desirable Qualifications

• Certificate in Warehouse Operations.
• Certificate in Supply Chain and Logistics.
• Certificate in Workplace Health and Safety.

Technology Experience

Experience using systems such as:

• SAP
• Warehouse Management Systems (WMS)
• Kronos or workforce management systems
• Microsoft Office Suite
• Power BI
• SuccessFactors

Why Join Officeworks?

At Officeworks, you'll be part of a caring and inclusive culture where your contribution truly matters. We invest in our people and provide opportunities to grow your career while making a meaningful impact every day.

Ready to lead a high-performing team in one of our new Queensland Distribution Centre operational areas?

Join us and be part of something bigger.

Our culture

If you're searching for an organisation that's truly committed to its people, where you can thrive in a culture of togetherness, then join Officeworks and let's make bigger things happen - for all of us! We celebrate our teams' uniqueness by offering genuine team member benefits to the Officeworks family:

• We're all about giving you the flexibility you need to keep things balanced to suit your individual needs.
• Enjoy generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target and the wider Wesfarmers brands.
• Access to our Officeworks benefits program for exclusive discounts and perks across entertainment, travel, lifestyle, and health.
• Our Growing Families Policy supports team members during the exciting and challenging times of expanding their family
• We prioritise safety, mental health and wellbeing, offering access to our Employee Assistance Program (EAP) as well as other ongoing programs
• Our Flexible Public Holidays Policy supports those who observe cultural or religious holidays different from the standard public holidays in Australia
• Take advantage of outstanding learning and development programs to support your career growth
• Explore fantastic career opportunities across the broader Wesfarmers Group.

At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for our team. We encourage applications from all candidates of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), people with disabilities, and the LGBTQI+ community.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

As Australia's leading retailer and supplier of office products and solutions for home, business and education, we have a duty to operate our business responsibly and sustainably.

We cater for households and businesses of every size with tens of thousands products across our range of departments.

Officeworks aim is to provide customers with the widest range of office supplies, ink and toners, technology, furniture, catering products, cleaning supplies and photo, printing and copy services at the lowest prices.

Source: this is an extract from the company’s own website

As Australia's leading retailer and supplier of office products and solutions for home, business and education, we have a duty to operate our business responsibly and sustainably.

We cater for households and businesses of every size with tens of thousands products across our range of departments.

Officeworks aim is to provide customers with the widest range of office supplies, ink and toners, technology, furniture, catering products, cleaning supplies and photo, printing and copy services at the lowest prices.

Source: this is an extract from the company’s own website

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