Workers' Comp Claims Support Specialist (Hybrid)

Gallagher; Melbourne; Hybrid; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Hybrid work arrangements

Paid parental leave

Reproductive leave

Wellness programs

Career development opportunities

Health insurance discounts

Birthday leave

Job summary

Gallagher Bassett is seeking a compassionate Claims Assistant to support the Workers' Compensation Claims team. You’ll contribute to timely communications, appointments, and documentation while learning our processes and systems.

Ideal candidates have a service mindset, strong attention to detail, and good Microsoft Office skills. This role offers hybrid work arrangements after training and opportunities for career development within a supportive team.

Qualifications

• Passion to service customers.
• High attention to detail.
• Time management and organisational skills.
• Great communications skills.
• PC literacy and Microsoft Office experience.
• Minimum completion of Year 10 secondary school studies.
• Right to live and work in Australia at the time of application.

Responsibilities

• Supporting the claims teams by completing and sending letters, arranging medical appointments, conducting appointment reminders, sending emails and other administrative duties.
• Utilising Worksafe and Gallagher Bassett systems and programs for records keeping, file notes and contacts

Skills

Customer service

Attention to detail

Time management

Communication skills

PC literacy

Year 10 completion

Education

Year 10

Tools

Microsoft Office

Job description

Gallagher Bassett is seeking a compassionate Claims Assistant to support the Workers' Compensation Claims team. You’ll contribute to timely communications, appointments, and documentation while learning our processes and systems.

Ideal candidates have a service mindset, strong attention to detail, and good Microsoft Office skills. This role offers hybrid work arrangements after training and opportunities for career development within a supportive team.