Remote Claims Eligibility Specialist

972310 Overhead - Claims Victoria; Melbourne; Hybrid; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Work from Home

Paid Parental Leave

Wellbeing programs

Staff benefits

Birthday leave

Job summary

Gallagher Bassett is hiring a New Claims Coordinator to support eligibility decisions for newly lodged workers’ compensation claims. You will verify details, register claims promptly, and collaborate with employers and workers to ensure accurate information flows.

Strong data entry, customer service and organizational skills are essential. Join a team that values accuracy, empathy and efficient processing, offering flexible work arrangements, development opportunities and a supportive

Qualifications

• Experience in an office environment or administration.
• Accurate data entry skills.
• High attention to detail.
• Excellent communication and interpersonal skills.
• Tertiary qualifications in an appropriate discipline preferred.

Responsibilities

• Identify and code all new claims and register them within required timeframes.
• Contact employers/workers to verify claim lodgement details.
• Monitor new claims inboxes and registration queue; take action as required.
• Accept and perform other duties as directed by Team Manager.

Skills

Attention to detail

Excellent communication

Accurate data entry

Education

Tertiary qualifications preferred

Job description

Gallagher Bassett is hiring a New Claims Coordinator to support eligibility decisions for newly lodged workers’ compensation claims. You will verify details, register claims promptly, and collaborate with employers and workers to ensure accurate information flows.

Strong data entry, customer service and organizational skills are essential. Join a team that values accuracy, empathy and efficient processing, offering flexible work arrangements, development opportunities and a supportive