Hybrid Claims Support Specialist

972310 Overhead - Claims Victoria; Melbourne; Hybrid; AUD 60,000 - 72,000; Full time

Benefits offered by this job

Hybrid work arrangements includingWork

Paid Parental Leave

Reproductive leave

Health insurance discounts

Birthday leave

Job summary

Gallagher Bassett is looking for a proactive Claims Assistant to support our Workers' Compensation Claims team in Australia. The role suits learners across Insurance, Administration, Business, Allied Health or related fields and offers pathways, training, and mentoring.

You don’t need prior insurance or claims experience, but a passion for service, accuracy, and a motivated approach will help you thrive in a busy, supportive environment.

Qualifications

• Passion to service customers.
• High attention to detail.
• Strong time management and organisational skills.
• Excellent communication skills.
• PC literacy and MS Office proficiency.
• Minimum completion of Year 10 secondary school.

Responsibilities

• Support the claims teams by completing and sending letters, arranging medical appointments, conducting appointment reminders, sending emails and other admin duties.
• Utilise Worksafe and Gallagher Bassett systems for records keeping, file notes and contacts.

Skills

Customer service

Attention to detail

Time management

Communication skills

PC literacy

Education

Year 10 completion

Tools

MS Office

Worksafe systems

Job description

Gallagher Bassett is looking for a proactive Claims Assistant to support our Workers' Compensation Claims team in Australia. The role suits learners across Insurance, Administration, Business, Allied Health or related fields and offers pathways, training, and mentoring.

You don’t need prior insurance or claims experience, but a passion for service, accuracy, and a motivated approach will help you thrive in a busy, supportive environment.