Whisky Bar Managaer

RMS Group Brisbane; Brisbane; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Staff discounts on beverages and food

Career development

Collaborative team environment

Work-life balance

Job summary

The Merchant Exchange in Brisbane CBD is seeking an experienced Whiskey Bar Supervisor to lead daily bar operations and drive exceptional guest experiences. You will manage staff, inventory, and supplier relationships to ensure profitability and high service standards.

You will develop cocktail lists, promote brand awareness, and collaborate with management on menus and events, while maintaining hygiene and a welcoming atmosphere for patrons.

Qualifications

• Proven experience in a bar management role within a hospitality or licensed venue setting.
• Extensive knowledge of whiskeys, spirits and cocktails.
• Strong leadership and team management skills.
• Excellent customer service and relationship-building.
• Knowledge of liquor licensing laws and responsible service.

Responsibilities

• Overseeing daily bar operations, including opening/closing procedures, stock management and cash handling.
• Leading, training and motivating bar staff to deliver outstanding service.
• Managing inventory of whiskeys, spirits and beverages, including ordering and supplier relations.
• Developing strategies to increase revenue, retention and brand awareness.
• Develop cocktail lists and create engaging menus.
• Maintaining cleanliness, presentation and hygiene across the bar.
• Collaborating with management on menus, promotions and events.

Skills

Bar management

Leadership

Staff training

Customer service

Liquor licensing knowledge

Stock management

Job description

THE MERCHANT EXCHANGE is seeking an experienced and passionate Whiskey Bar Supervisor to join our team in Brisbane. This is a full-time position based in Brisbane cbd, offering an exciting opportunity to lead and manage operations at one of the city's boutique whiskey bar venues. As Whiskey Bar Supervisor, you will be responsible for delivering exceptional customer experiences whilst maintaining high standards of service, profitability and the menu. This role is crucial to the success of our venue and requires a dynamic leader who understands the hospitality industry and can drive excellence across all aspects of bar operations.

What you'll be doing

Overseeing daily bar operations, including opening and closing procedures, stock management and cash handling

Leading, training and motivating bar staff to deliver outstanding service and achieve performance targets

Managing inventory of whiskeys, spirits and other beverages, including ordering, stock rotation and supplier relationships

Developing and implementing strategies to increase revenue, customer retention and brand awareness

Develop cocktail lists.

Creating an engaging and welcoming atmosphere that encourages customer loyalty and repeat business

Maintaining high standards of cleanliness, presentation and hygiene throughout the bar premises

Collaborating with management to develop menus, promotions and special events

What we're looking for

Proven experience in a bar management role within a hospitality or licensed venue setting

Extensive knowledge of whiskeys, spirits and cocktails, with the ability to educate customers and staff

Strong leadership and team management skills with the ability to motivate and develop staff

Excellent customer service skills and the ability to build positive relationships with patrons

Knowledge of current liquor licensing laws and responsible service of alcohol practices

Strong communication and interpersonal skills

The ability to work flexible hours, including evenings and Saturdays

A genuine passion for the hospitality industry and for delivering exceptional experiences

What we offer

At The Merchant Exchange we are committed to creating a supportive and engaging workplace where our team members can thrive. We offer competitive remuneration and a range of benefits designed to support your well being and career development. These include opportunities for professional development, staff discounts on beverages and food, and a collaborative team environment where your contributions are valued. We believe in fostering a positive workplace culture where staff feel appreciated and motivated to deliver their best work. We also recognize the importance of work-life balance!

About us

The RMS Group is a dynamic hospitality business operating premium venues in Brisbane. We are passionate about creating memorable experiences for our guests through exceptional service, carefully curated beverage selections and vibrant atmospheres. Our venues are destinations for those seeking quality, expertise and a genuine connection with our team. We pride ourselves on our commitment to excellence, our innovative approach to hospitality and our dedication to supporting our staff. With a focus on creating spaces where people can gather, celebrate and enjoy exceptional drinks and company, The RMS Group has established itself as a leader in Brisbane's hospitality scene having operated venues in the CBD for 26 years.

Note - this position is not offering employment sponsorship.

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