Whiskey Bar Manager

seek.com.au; Brisbane; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Staff discounts

Professional development

Collaborative team

Work-life balance

Job summary

The Merchant Exchange in Brisbane is seeking an experienced Whiskey Bar Manager to lead operations at a boutique whiskey bar venue in the Brisbane CBD. This full-time role focuses on delivering exceptional customer experiences while maintaining profitability, service standards, and a standout beverage program.

You will manage daily bar operations, train staff, curate whiskey/cocktail offerings, and collaborate on menus and events to drive revenue and guest satisfaction.

Qualifications

• Proven experience in a bar management role within hospitality or licensed venues.
• Extensive knowledge of whiskeys, spirits and cocktails.
• Strong leadership and team management skills.
• Excellent customer service skills and ability to build relationships with patrons.
• Knowledge of liquor licensing laws and responsible service of alcohol.

Responsibilities

• Oversee daily bar operations including opening/closing procedures, stock management and cash handling.
• Lead, train and motivate bar staff to deliver outstanding service and achieve targets.
• Manage inventory of whiskeys and beverages, including ordering, stock rotation and supplier relationships.
• Develop and implement strategies to increase revenue, customer retention and brand awareness.
• Develop cocktail lists and ensure engaging beverage menus.
• Create a welcoming atmosphere that drives loyalty and repeat business.
• Maintain high standards of cleanliness, presentation and hygiene throughout the bar.

Skills

Whiskey knowledge

Leadership

Team management

Customer service

Communication

Job description

THE MERCHANT EXCHANGE is seeking an experienced and passionate Whiskey Bar Manager to join our team in Brisbane. This is a full-time position based in Brisbane cbd, offering an exciting opportunity to lead and manage operations at one of the city's boutique whiskey bar venues. As Whiskey Bar Manager, you will be responsible for delivering exceptional customer experiences whilst maintaining high standards of service, profitability and the menu. This role is crucial to the success of our venue and requires a dynamic leader who understands the hospitality industry and can drive excellence across all aspects of bar operations.

What you’ll be doing

Overseeing daily bar operations, including opening and closing procedures, stock management and cash handling

Leading, training and motivating bar staff to deliver outstanding service and achieve performance targets

Managing inventory of whiskeys, spirits and other beverages, including ordering, stock rotation and supplier relationships

Developing and implementing strategies to increase revenue, customer retention and brand awareness

Develop cocktail lists.

Creating an engaging and welcoming atmosphere that encourages customer loyalty and repeat business

Maintaining high standards of cleanliness, presentation and hygiene throughout the bar premises

Collaborating with management to develop menus, promotions and special events

What we’re looking for

Proven experience in a bar management role within a hospitality or licensed venue setting

Extensive knowledge of whiskeys, spirits and cocktails, with the ability to educate customers and staff

Strong leadership and team management skills with the ability to motivate and develop staff

Excellent customer service skills and the ability to build positive relationships with patrons

Knowledge of current liquor licensing laws and responsible service of alcohol practices

Strong communication and interpersonal skills

The ability to work flexible hours, including evenings and Saturdays

A genuine passion for the hospitality industry and for delivering exceptional experiences

What we offer

We offer competitive remuneration and a range of benefits designed to support your wellbeing and career development. These include opportunities for professional development, staff discounts on beverages and food, and a collaborative team environment where your contributions are valued. We believe in fostering a positive workplace culture where staff feel appreciated and motivated to deliver their best work. We also recognise the importance of work-life balance!

• competitive remuneration
• opportunities for professional development
• staff discounts on beverages and food
• a collaborative team environment where your contributions are valued
• We also recognise the importance of work-life balance!

About us

The RMS Group is a dynamic hospitality business operating premium venues in Brisbane. We are passionate about creating memorable experiences for our guests through exceptional service, carefully curated beverage selections and vibrant atmospheres. Our venues are destinations for those seeking quality, expertise and a genuine connection with our team. We pride ourselves on our commitment to excellence, our innovative approach to hospitality and our dedication to supporting our staff. With a focus on creating spaces where people can gather, celebrate and enjoy exceptional drinks and company, The RMS Group has established itself as a leader in Brisbane's hospitality scene having operated venues in the CBD for 26 years.

Note - this position is not offering employment sponsorship.