Whiskey Bar Lead & Operations Manager — Brisbane

seek.com.au; Brisbane; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Staff discounts

Professional development

Collaborative team

Work-life balance

Job summary

The Merchant Exchange in Brisbane is seeking an experienced Whiskey Bar Manager to lead operations at a boutique whiskey bar venue in the Brisbane CBD. This full-time role focuses on delivering exceptional customer experiences while maintaining profitability, service standards, and a standout beverage program.

You will manage daily bar operations, train staff, curate whiskey/cocktail offerings, and collaborate on menus and events to drive revenue and guest satisfaction.

Qualifications

• Proven experience in a bar management role within hospitality or licensed venues.
• Extensive knowledge of whiskeys, spirits and cocktails.
• Strong leadership and team management skills.
• Excellent customer service skills and ability to build relationships with patrons.
• Knowledge of liquor licensing laws and responsible service of alcohol.

Responsibilities

• Oversee daily bar operations including opening/closing procedures, stock management and cash handling.
• Lead, train and motivate bar staff to deliver outstanding service and achieve targets.
• Manage inventory of whiskeys and beverages, including ordering, stock rotation and supplier relationships.
• Develop and implement strategies to increase revenue, customer retention and brand awareness.
• Develop cocktail lists and ensure engaging beverage menus.
• Create a welcoming atmosphere that drives loyalty and repeat business.
• Maintain high standards of cleanliness, presentation and hygiene throughout the bar.

Skills

Whiskey knowledge

Leadership

Team management

Customer service

Communication

Job description

The Merchant Exchange in Brisbane is seeking an experienced Whiskey Bar Manager to lead operations at a boutique whiskey bar venue in the Brisbane CBD. This full-time role focuses on delivering exceptional customer experiences while maintaining profitability, service standards, and a standout beverage program.

You will manage daily bar operations, train staff, curate whiskey/cocktail offerings, and collaborate on menus and events to drive revenue and guest satisfaction.