Weekend Night Alarm Monitoring Operator

Realguard Security; Sydney; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Security Services Industry Award Level

Permanent three-night roster

On-site parking

Seven Hills location

Training and development

Job summary

Paul‑Tec Security Group in Seven Hills is seeking an Alarm Monitoring Operator for a permanent weekend night shift (Friday-Sunday, 7:00pm–7:00am). You will monitor alarms and CCTV, assess events, and coordinate with emergency services to protect clients and assets.

No prior monitoring experience required; comprehensive training will be provided. The role offers a stable roster, on-site parking, and exposure to advanced security technologies in a supportive control room.

Qualifications

• NSW Class 1E Security Licence or be eligible to obtain the appropriate licence.
• Australian citizen with no criminal record.
• Ability to learn new technology and stay calm in incidents.

Responsibilities

• Monitor alarms and live CCTV/video through interactive monitoring platforms.
• Assess security events and respond per procedures.
• Provide live, real-time intervention and deterrence.
• Deliver professional front-line customer service.
• Escalate incidents to the appropriate response service when required.
• Liaise with Police, Ambulance and Emergency Services.

Skills

Alarm monitoring

CCTV

Customer service

Incident response

Communication

Teamwork

Computer literacy

Tools

Monitoring platforms

Job description

Paul‑Tec Security Group in Seven Hills is seeking an Alarm Monitoring Operator for a permanent weekend night shift (Friday-Sunday, 7:00pm–7:00am). You will monitor alarms and CCTV, assess events, and coordinate with emergency services to protect clients and assets.

No prior monitoring experience required; comprehensive training will be provided. The role offers a stable roster, on-site parking, and exposure to advanced security technologies in a supportive control room.