Control Room Operator – CCTV, Alarms & Rapid Response

MSS Security Pty Ltd; Port Kembla; On-site; AUD 41,000 - 44,000; Full time

Benefits offered by this job

Shift loading

Training provided

Supportive team

High-profile site

Job summary

MSS Security Pty Ltd in Port Kembla, NSW, is hiring a Full-Time Control Room Officer for a major industrial site. You will monitor CCTV and alarms, manage incidents, coordinate responses, and support site personnel and emergency services.

The role requires Rapid Response experience, a current NSW Security Licence, First Aid, and a full NSW driver license, with flexibility for rotating shifts including nights and weekends. Competitive hourly rate and training offered.

Qualifications

• Previous Control Room Security experience.
• Demonstrated Rapid Response experience.
• Current NSW Security Licence is essential.
• Current First Aid Certificate required.
• Current Full Driver Licence required.
• Strong computer, CCTV and reporting skills.
• Excellent communication and decision-making abilities.
• Ability to remain calm under pressure.
• Flexibility to work rotating days, nights, weekends and public holidays.

Responsibilities

• Monitor CCTV, alarms, access control and security systems.
• Manage and coordinate responses to incidents and emergencies.
• Communicate with security officers, site personnel and emergency services.
• Maintain accurate incident logs and reports.
• Conduct Rapid Response Patrols and attend incidents as needed.
• Perform access control, patrols and security inspections.
• Provide professional customer service and stakeholder engagement.

Skills

Control Room Security

Rapid Response

NSW Security Licence

First Aid Certificate

Driver Licence

CCTV Monitoring

Incident Reporting

Communication Skills

Decision Making

Calm Under Pressure

Education

NSW Security Licence

First Aid Certificate

Full Driver Licence

Tools

CCTV Systems

Reporting Software

Job description

MSS Security Pty Ltd in Port Kembla, NSW, is hiring a Full-Time Control Room Officer for a major industrial site. You will monitor CCTV and alarms, manage incidents, coordinate responses, and support site personnel and emergency services.

The role requires Rapid Response experience, a current NSW Security Licence, First Aid, and a full NSW driver license, with flexibility for rotating shifts including nights and weekends. Competitive hourly rate and training offered.