Warm Orthodontic Receptionist | 38h/wk + Training

Whitsunday Orthodontic Specialists; Mackay Regional; On-site; AUD 30,000 - 41,000; Full time

Benefits offered by this job

Hours: 38 per week

Competitive hourly rate

Friendly team

Modern clinic

Christmas closure

Paid training

Career growth

Job summary

Whitsunday Orthodontic Specialists in Mackay, QLD is seeking an experienced receptionist to join a warm, supportive team. You’ll manage appointments, greet patients, and keep the front desk busy and efficient.

You’ll be organised, proactive and great with people, with strong Microsoft Office skills; experience with OrthoTrac is a plus. This role offers a 38-hour week, Monday to Friday, with a negotiable hourly rate and paid training.

Qualifications

• Previous reception or administration experience is essential.
• We’re looking for someone warm, confident and who enjoys working with people.
• You’re highly organised, efficient and have excellent attention to detail.
• You use initiative, common sense and can solve problems independently.
• You can confidently multitask and stay calm under pressure.
• You have excellent communication and telephone skills.
• You’re reliable, professional and take pride in your work.
• Experience with Dental/Medical reception and OrthoTrac is advantageous but not essential.

Responsibilities

• Managing appointments, answering enquiries and coordinating patient communications.
• Keeping the front desk running smoothly and welcoming patients and families.

Skills

Organised

Excellent communication

Customer service

Multitasking

Problem solving

Telephone skills

Reliability

Team player

Tools

Microsoft Office

Job description

Whitsunday Orthodontic Specialists in Mackay, QLD is seeking an experienced receptionist to join a warm, supportive team. You’ll manage appointments, greet patients, and keep the front desk busy and efficient.

You’ll be organised, proactive and great with people, with strong Microsoft Office skills; experience with OrthoTrac is a plus. This role offers a 38-hour week, Monday to Friday, with a negotiable hourly rate and paid training.