Orthodontic Receptionist

Family Orthodontics; Liverpool; On-site; AUD 40,000 - 57,000; Full time

Benefits offered by this job

Paid continuing education

Full-time role in established practice

Supportive team with software training

Job summary

Family Orthodontics in Liverpool, NSW is seeking an Orthodontic Receptionist/Administration for a full-time role. You will greet patients, manage bookings, handle payments and health fund claims, and support the clinical team to keep daily schedules on track.

The ideal candidate has reception or healthcare experience, a friendly phone manner, strong computer skills and accurate typing, plus a team‑oriented attitude. Training on Orthotrac software and paid continuing education are provided.

Qualifications

• Reception, customer service or healthcare settings experience required
• Confident, friendly phone manner essential
• Good computer skills and accurate typing expected
• Reliable, flexible and team‑oriented attitude

Responsibilities

• Welcome patients and families in person and by phone
• Manage bookings, recalls and appointment changes
• Handle payments, health fund claims and payment plans
• Answer patient and parent enquiries clearly and kindly
• Work with the clinical team to keep daily schedule on track

Skills

Reception experience

Customer service

Healthcare experience

Typing

Team player

Reliability

Tools

Orthotrac

Job description

Job title

Orthodontic Receptionist/Admininstration

Location

Liverpool, NSW

Classification

Healthcare & Medical > Dental > Reception/Administration

Work type

Full time

Pay

$35 per hour + super (36-38 hours per week)

3 selling points

• $35+/hour + super, with paid continuing education
• Full‑time role in an established specialist practice
• Supportive team with training on our software

Short description

Friendly, organised receptionist wanted at our Liverpool orthodontic practice. Full time, Monday to Thursday and some Friday and Saturday shifts, $35+/hour + super, paid continuing education.

Be the first friendly face our patients see

Family Orthodontics is an established specialist practice in Liverpool, caring for children, teens and adults. We’re looking for a warm, organised receptionist to join our close, supportive team in a full‑time role, with paid continuing education to help you keep growing your skills.

The role

• Welcome patients and families in person and by phone
• Manage bookings, recalls and appointment changes
• Handle payments, health fund claims and payment plans
• Answer patient and parent enquiries with clarity and care
• Work with our clinical team to keep each day on schedule

Hours

Monday to Thursday, 8:00am to 6:00pm (36-38 hours per week). Occasional Friday, Saturday or Carlingford clinic shifts are needed when team members are on leave.

About you

• Reception, customer service or healthcare experience, or a genuine willingness to learn
• A confident, friendly phone manner
• Good computer skills and accurate typing
• Reliable and flexible when cover is needed
• A positive, team-first attitude

Bonus, but not essential

• Dental or orthodontic experience
• Orthotrac or similar practice software (we’ll train you)

What we offer

• $35+ per hour + super
• 36-38 hours per week, Monday to Thursday and some Friday and Saturday shifts
• Paid continuing education, so your career grows with us
• A supportive team where your work makes a visible difference