Full-Time Dental Assistant or Receptionist

Toowoomba Orthodontists; Toowoomba Regional; On-site; AUD 42,000 - 56,000; Full time

Benefits offered by this job

Supportive team

Ongoing training

Career development

Job summary

Toowoomba Orthodontists is seeking a motivated and enthusiastic Full-Time Dental Assistant or Receptionist to join our busy, fast-paced team in Toowoomba. The role can be clinical or receptionist-focused, with full training provided to the right person.

The successful applicant will be eager to learn, deliver excellent patient care and work well within a friendly team environment as we provide specialist orthodontic care using the latest digital technology.

Qualifications

• Enthusiastic to learn and patient-focused.
• Full training provided.
• Able to multitask and work in a fast-paced environment.
• Previous dental assisting or reception experience advantageous but not essential.

Responsibilities

• Assist with chairside orthodontic procedures.
• Prepare treatment rooms and equipment for procedures.
• Maintain infection control and sterilisation standards.
• Assist with laboratory duties.
• Use dental practice management software.
• Support clinical team to deliver patient care.
• Answer and direct telephone enquiries.
• Provide professional face-to-face patient communication.
• Schedule and manage patient appointments.
• Prepare treatment documentation and paperwork.
• Write correspondence and letters.
• General administrative duties including filing, banking and mail processing.
• Support the Practice Manager and wider team as required.

Skills

Communication skills

Interpersonal skills

Attention to detail

Organisational skills

Multitasking

IT literacy

Tools

Dental software

Job description

Full-Time Dental Assistant or Receptionist

Toowoomba Orthodontists is a busy and progressive specialist orthodontic practice located in the heart of Toowoomba on Margaret Street, with branch practices in Toowoomba and Warwick. We provide specialist orthodontic care using the latest digital technology in teeth straightening and are recognised as experts in customised braces and leading providers of clear aligner treatment.

We are seeking a motivated and enthusiastic Full-Time Dental Assistant or Receptionist to join our friendly, fast-paced and dynamic team.

This position is suited to applicants interested in either a clinical Dental Assistant role or a Receptionist role. We welcome applications from both junior and experienced candidates, with full training provided to the right person.

Key Responsibilities

Depending on your experience, skills and the needs of the practice, responsibilities may include:

Dental Assistant Duties

• Assisting with chairside orthodontic procedures
• Preparing treatment rooms and equipment for procedures
• Maintaining infection control and sterilisation standards
• Assisting with laboratory duties
• Using dental practice management software
• Supporting the clinical team to deliver exceptional patient care

Reception & Administration Duties

• Answering and directing telephone enquiries
• Providing professional face-to-face patient communication
• Scheduling and managing patient appointments
• Preparing treatment documentation and paperwork
• Writing correspondence and letters
• General administrative duties including filing, banking and mail processing
• Supporting the Practice Manager and wider team as required

About You

The successful applicant will be enthusiastic to learn, passionate about patient care and possess the following qualities:

• Exceptional communication and interpersonal skills
• Strong attention to detail and organisational abilities
• Reliable, friendly and team-oriented attitude
• Ability to multitask, prioritise and take initiative
• Strong work ethic and professional presentation
• Confidence using computers and Microsoft Office programs, including Word and PowerPoint
• Previous dental assisting or reception experience is advantageous but not essential

What We Offer

• A supportive and friendly team environment
• Opportunity to learn specialist orthodontic procedures and technologies
• Ongoing training and professional development
• A varied and rewarding role within a leading orthodontic practice
• The opportunity to build a long-term career in orthodontics