Ward Hygiene & Patient Support Specialist - Part Time

Barwon Health; Geelong; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

30% Telstra discount

16 weeks paid parental leave

Training & career growth opportunities

Flexible hours

Performance rewards

Job summary

Telstra Retail is seeking a Customer Service & Sales Consultant (Expression of Interest) to join our Geelong stores. You will deliver an exceptional in-store experience, helping customers choose Telstra products and services to transform their telecommunications experience.

You will stay informed about the latest gadgets and services, meet sales targets, and work with your team to create a welcoming store environment. This role offers flexibility and opportunities for growth within Telstra.

Qualifications

• Strong communication with customers in store
• Ability to identify customer needs and offer suitable Telstra products
• Sales-focused with KPI awareness
• Willingness to learn about devices and plans
• Positive attitude and resilience in a busy retail environment
• Customer-facing experience is a plus but not required

Responsibilities

• Deliver exceptional in-store customer experiences and help customers choose products and services
• Stay up-to-date with Telstra devices, plans and services to provide informed guidance
• Aim to meet and exceed sales targets and KPIs while keeping customers connected
• Collaborate with team to maintain a welcoming and efficient store environment

Skills

Communication

Solution-driven

Sales

Learning mindset

Resilience

Customer focus

Job description

Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Geelong Telstra

Posted today

Job Description

Employment Type Permanent Closing Date 30 Dec :59pm Job Title Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Job Summary

As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.

Job Description

Ready to Make a Difference? Join Our Iconic Team at Telstra!

At Telstra, we’re more than just a leading telecommunications company—we’re where passion meets purpose. As a Retail Customer Service & Sales Consultant, you’ll have the opportunity to work for an iconic Aussie brand that’s been connecting Australians for generations. You won’t just be a friendly face in-store—you’ll be the trusted expert who helps customers find tech solutions that enhance their lives. This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.

Opportunities available across these locations:

• GEELONG CBD
• LEOPOLD
• WAURN PONDS
• COLAC

What You’ll Be Doing:

• Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
• Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
• Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
• Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Salary and Benefits:

• Generous Discounts: Enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners.
• Leave Options: Take advantage of 16 weeks of paid parental leave, the Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave.
• Training & Career Growth Opportunities: Access over 17,000 learning programs with LinkedIn Learning and take advantage of a range of development opportunities designed to build your skills and support your career growth, helping you prepare for your next step.
• Flexibility: We offer flexible working hours and a supportive approach to parental leave—do it your way!
• Recognition & Rewards: Benefit from monthly performance rewards and a range of recognition programs to celebrate your success.
• Inclusive Culture: Join a diverse and inclusive team where everyone’s unique perspective is valued and respected.

Is it You? We’re Looking For?

• Great Communication Skills: You’re a natural at connecting with people and making their day better.
• Solution-Oriented Approach: You enjoy thinking on your feet and tailoring solutions for each customer.
• Sales Drive: You’re motivated to achieve (and exceed!) sales targets and KPIs.
• Passion for Learning: You’re eager to grow and develop your skills in a dynamic environment.
• Resilience and Positivity: You have a can-do attitude, even when things get busy.
• Customer-Facing Experience: Previous experience is a plus but not required—bring your enthusiasm and we’ll teach you the rest!

We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive. We can’t wait to see what you’ll bring to our team!