WA Transaction Banking Director | Lead Growth & CX

National Australia Bank Ltd.; Western Australia; Hybrid; AUD 250,000 - 360,000; Full time

Benefits offered by this job

Enhanced leave options

Wellbeing support

NAB Perks

Ongoing career development

Job summary

National Australia Bank Ltd. in Western Australia is seeking a State Director to lead NAB’s transaction banking for Corporate & Institutional Banking clients.

You’ll coach a three-person team, champion customer voice, and drive origination, cross-sell, and revenue growth while maintaining strong governance and stakeholder relationships. You will build a high-performance unit, embed exceptional customer experience, and align product strategy with business objectives within a customer-obsessed

Qualifications

• Experience in transaction banking and liquidity management.
• Proven client relationship management and revenue growth experience.
• Strong stakeholder management and leadership capabilities.
• Proven track record as a people leader with coaching focus.
• Business development mindset with direct sales experience.

Responsibilities

• Embed exceptional customer experience in origination and service using client feedback to improve the product roadmap and strategy.
• Recruit, coach and develop a high-performing transaction banking team and build a talent pipeline.
• Apply transaction banking and liquidity expertise to deliver sector strategies and grow revenue.
• Build trusted relationships with senior stakeholders to align delivery with objectives.
• Meet policy and compliance requirements, perform controls and escalate issues promptly.

Skills

Transaction banking sales

Client relationship management

Liquidity management

Stakeholder management

Team leadership

Coaching & development

Job description

National Australia Bank Ltd. in Western Australia is seeking a State Director to lead NAB’s transaction banking for Corporate & Institutional Banking clients.

You’ll coach a three-person team, champion customer voice, and drive origination, cross-sell, and revenue growth while maintaining strong governance and stakeholder relationships. You will build a high-performance unit, embed exceptional customer experience, and align product strategy with business objectives within a customer-obsessed