State Director Transaction Banking - WA

National Australia Bank Ltd.; Western Australia; Hybrid; AUD 250,000 - 360,000; Full time

Benefits offered by this job

Enhanced leave options

Wellbeing support

NAB Perks

Ongoing career development

Job summary

National Australia Bank Ltd. in Western Australia is seeking a State Director to lead NAB’s transaction banking for Corporate & Institutional Banking clients.

You’ll coach a three-person team, champion customer voice, and drive origination, cross-sell, and revenue growth while maintaining strong governance and stakeholder relationships. You will build a high-performance unit, embed exceptional customer experience, and align product strategy with business objectives within a customer-obsessed

Qualifications

• Experience in transaction banking and liquidity management.
• Proven client relationship management and revenue growth experience.
• Strong stakeholder management and leadership capabilities.
• Proven track record as a people leader with coaching focus.
• Business development mindset with direct sales experience.

Responsibilities

• Embed exceptional customer experience in origination and service using client feedback to improve the product roadmap and strategy.
• Recruit, coach and develop a high-performing transaction banking team and build a talent pipeline.
• Apply transaction banking and liquidity expertise to deliver sector strategies and grow revenue.
• Build trusted relationships with senior stakeholders to align delivery with objectives.
• Meet policy and compliance requirements, perform controls and escalate issues promptly.

Skills

Transaction banking sales

Client relationship management

Liquidity management

Stakeholder management

Team leadership

Coaching & development

Job description

• Lead NAB’s transaction banking proposition for Corporate & Institutional Banking clients in Western Australia.
• Opportunity to coach and develop a high-performing team of three.
• Champion the voice of the customer.

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role of State Directoryou’ll join NAB’s Transaction Banking, Corporate and Institutional Banking team in Western Australia that’s doubling down on customer obsession and winning together.

Each day you will go above and beyond to:

• Embed exceptional customer experience in origination and service whilst using client feedback to improve the product roadmap and strategy.
• Recruit, coach and develop a high-performing transaction banking team, building capability and a talent pipeline for sustained portfolio growth.
• Apply deep transaction banking and liquidity management expertise to deliver sector strategies through new originations and cross-sell, protecting and growing revenue and market share in line with the Corporate & Institutional bank’s strategic objectives.
• Build trusted relationships with senior internal and external stakeholders, including Client Coverage, Product, Implementation and Service, to accelerate opportunities and align delivery to business objectives.
• Meet all policy and compliance requirements, perform controls, follow role-specific processes and escalation events, issues or breaches promptly.

What you will bring:

• Passionate coach and talent developer with strong business development capability and proven direct sales experience in transaction banking and liquidity management.
• Proven ability to manage complex client relationships and deliver an exceptional customer experience, driving client advocacy and transaction banking origination to achieve revenue and financial outperformance.
• Deep technical expertise in transaction banking and liquidity management, with a strong understanding of best-practice capability and the ability to apply it to originate, cross-sell and grow product revenue.
• Strong stakeholder management skills, with a proven ability to build trusted relationships with senior internal and external stakeholders. Effective in senior leadership forums and quick to earn the trust of executive peers, partners and clients.
• People leader who creates a shared team vision, builds capability, fosters a strong performance culture and champions a superior customer experience.
• Set agreed, stretching development objectives and invests in team growth, with an open, inclusive, decisive and coaching-oriented style.

A diverse and inclusive workplace works better for everyone

We know that when our colleagues feel valued and celebrated for who they are, our customers experience banking that’s fairer, more accessible, and designed with who they are in mind. That’s why we’ve built a culture of inclusion and respect, where colleague voices are heard and valued, and everyone is supported to bring their authentic selves to work.

Join NAB

At NAB,we're committed to supporting our colleagues with a comprehensive range of benefits designed to help you thrive both professionally and personally.

• enhanced leave options
• wellbeing support
• access to NAB Perks
• ongoing career development opportunities