Visitor Experience Officer (Casual)

Corangamite Shire Council; Port Campbell; Presencial; AUD 60.000 - 63.000; Jornada completa

Descripción de la vacante

Corangamite Shire Council invites applications for a casual Visitor Experience Officer based in Port Campbell, with duties across the shire to support local tourism. You will provide visitor information and customer service, promote local attractions and events, and help visitors explore the region to create memorable experiences.

The role requires prior customer service experience, strong communication skills, digital literacy, and a willingness to work across multiple touchpoints, including

Formación

• Previous experience in a customer service role.
• Strong written and verbal communication, and time management skills.
• Demonstrated ability to deliver high-quality customer service to visitors across touchpoints.
• Demonstrated digital literacy, with the ability to use a range of software and platforms.
• Qualifications in tourism or related discipline are desirable.
• A current Victorian Driver’s Licence, National Police Check and Working with Children check, or ability to obtain.

Responsabilidades

• Provide visitor information and customer service across the shire.
• Promote local attractions and events to visitors.
• Encourage visitors to explore the region to create memorable experiences.

Conocimientos

Customer service

Communication

Time management

Digital literacy

Educación

Tourism qualification desirable

Descripción del empleo

H5 avian influenza has been detected in Victoria. If you see sick or dead birds or other wildlife, do not touch them. Avoid direct contact. Record what you see. Report it to the Emergency Animal Disease Hotline on 1800 675 888.

Please note this site may contain images, voices and mentions of people who have passed.

Visitor Experience Officer (Casual)

Applications closing on 06 November 2026, 05:00 PM

Location:Based in Port Campbell and various locations throughout the Shire

Job type: Casual

Hourly rate:$43.79 to $45.86 per hour,dependent on qualifications and experience

About the position

In this role, you will provide visitor information and customer service, promote local attractions and events, and encourage visitors to explore the region, helping to create memorable visitor experiences.

About you

• Previous experience in a customer service role.
• Strong written and verbal communication, and time management skills.
• Demonstrated ability to understand and deliver high-quality customer service to visitors, industry and stakeholders through face-to face, mobile and roving, events and other visitor touchpoints.
• Demonstrated digital literacy, with the ability to effectively use a range of software, online platforms and digital tools, and the ability to adapt to new systems.
• Qualifications in tourism or a related discipline are desirable.
• A current Victorian Driver’s Licence, recent National Police Check and Working with Children check, or the ability to obtain.

Samantha Fox, Coordinator Economy and Tourism

“Working at Corangamite Shire allows for a supportive work-life balance alongside friendly people passionate about our community.”

Working at Corangamite Shire Council means you will be a part of a fair and respectful workplace where everyone is given the opportunity to reach their potential.

We are a child safe and equal employment opportunity employer.

Applications from Aboriginal or Torres Strait Islander peoples and from people from culturally and linguistically diverse backgrounds are encouraged.