Village Coordinator

Keyton; Geelong; On-site; AUD 39,000 - 52,000; Part time

Benefits offered by this job

Permanent Part-Time

Competitive hourly rate

Supportive village team

Meaningful work for residents

Four wellbeing days per year

Fitness Passport

Learning and development opportunities

Rewards and recognition programs

Employee wellbeing initiatives

Job summary

Keyton is seeking a Village Coordinator for Windsor Park to be a familiar, trusted face within a vibrant retirement living community. You’ll help residents feel connected while supporting day-to-day village operations and delivering exceptional service.

You’ll build relationships, coordinate communications and engagement, and support settlement and ongoing resident experiences in a role where people matter daily.

Qualifications

• Strong administration and computer skills.
• Excellent communication and relationship-building abilities.
• A warm, approachable and professional manner.
• A proactive and organised approach to managing competing priorities.
• Strong attention to detail and follow-through.
• Initiative, adaptability and a positive mindset.
• The ability to work independently while contributing to a collaborative team culture.

Responsibilities

• Deliver exceptional customer service to residents, families and visitors.
• Welcome new residents and support settlement processes from commencement through to move-in.
• Build strong relationships and foster a sense of community throughout the village.
• Coordinate resident communications, activities and engagement initiatives.
• Support administration and compliance requirements in line with village procedures and retirement living legislation.
• Work with the Village Administrator, Maintenance Officer and village team to ensure smooth operations.
• Identify opportunities to enhance resident experiences and strengthen community connection.

Job description

Some administration roles are about processing paperwork.

This role is about people.

The residents who stop in for a chat.

The new homeowners beginning an exciting new chapter.

The families looking for guidance and reassurance.

The everyday moments that help people feel welcome, connected and supported.

As our Village Coordinator at Windsor Park, you'll become a familiar and trusted face within a vibrant retirement living community, helping residents feel connected while supporting the day-to-day operations of the village.

This is a role where relationships matter. You'll be the person residents know by name, the friendly face that greets them each day, and a key part of creating an exceptional experience for everyone who calls Windsor Park home.

Why Windsor Park?

Windsor Park is a community where people genuinely enjoy living and working.

You'll join a close-knit team that takes pride in creating a welcoming environment for residents and supporting one another to achieve great outcomes. Whether it's helping a new resident settle into village life, coordinating community initiatives, or simply taking the time to listen, every day offers the opportunity to make a meaningful difference.

In return, you'll enjoy:

• Permanent Part-Time role, Monday to Thursday, 9:00am - 5:00pm
• Competitive hourly rate
• A supportive and collaborative village team
• Meaningful work that positively impacts residents every day
• Four Wellbeing Days each year (pro rata)
• Fitness Passport
• Learning and development opportunities
• Reward and recognition programs
• Employee wellbeing initiatives and support services

How You'll Make an Impact

As Village Coordinator, you'll play an important role in supporting both residents and village operations by:

• Delivering exceptional customer service to residents, families and visitors
• Welcoming new residents and supporting settlement processes from commencement through to move‑in
• Building strong relationships and fostering a sense of community throughout the village
• Coordinating resident communications, activities and engagement initiatives
• Supporting administration and compliance requirements in line with village procedures and retirement living legislation
• Working collaboratively with the Village Administrator, Maintenance Officer and broader village team to ensure the village operates smoothly
• Identifying opportunities to enhance resident experiences and strengthen community connection

What You'll Bring

We're looking for someone who genuinely enjoys working with people and takes pride in delivering exceptional service.

You'll bring:

• Strong administration and computer skills
• Excellent communication and relationship-building abilities
• A warm, approachable and professional manner
• A proactive and organised approach to managing competing priorities
• Strong attention to detail and follow‑through
• Initiative, adaptability and a positive mindset
• The ability to work independently while contributing to a collaborative team culture

Experience in retirement living, aged care, healthcare, hospitality, property, community services or customer-facing administration roles will be highly regarded.

Why Keyton

At Keyton, we're on a mission to create vibrant and connected communities where people can thrive. For more than 30 years, we've been helping Australians enjoy a lifestyle built on connection, wellbeing and choice.

Our residents are at the heart of everything we do, and our people play a critical role in creating the experiences that make our communities special.

When you join Keyton, you'll be part of an organisation that values care, connection and continuous improvement, while providing opportunities to develop your career in a rewarding and purpose-driven environment.

Ready to Lead With Heart?

If you're looking for a role where relationships come first, community matters, and your work genuinely makes a difference, we'd love to hear from you.

Apply today

and become a familiar face in a community people are proud to call home.

Please Note

The successful applicant must complete a Police Check and will be required to receive an annual flu vaccination between the months of May-November, with supporting documentation prior to joining.

At Keyton we celebrate diversity and acknowledge that what makes us different makes us stronger. We engage, enable and empower our people and support their individual needs. Inclusion sets us all up for success. We therefore encourage you to apply for roles in our business, regardless of gender, gender identity, sexual orientation, disability, ethnicity, race, age, religion, social background.