Regional Coordinator (NSW/ACT)

Keyton; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

4 Wellbeing Days each year

Fitness Passport membership

Sonder wellbeing support

Discounted private health insurance

Preventative health initiatives (skin,

Exclusive employee discounts

Salary packaging options

Childcare rebate program

Novated leasing options

Job summary

Keyton, a leading retirement living operator in Australia, seeks a Regional Coordinator to support NSW/ACT villages. You will provide administrative, operational and project support to the Regional Operations team, coordinating multiple priorities and travel to ensure villages deliver exceptional experiences for residents.

This role offers diverse exposure across a portfolio of retirement communities, collaboration with village and support office teams, and the chance to leverage AI and emerging

Qualifications

• Experience in administration, coordination, operations support or a similar role.
• Strong organisational and time-management abilities.
• Excellent verbal and written communication skills.
• Ability to prepare reports, presentations and business communications.
• Proficiency with business systems like D365, Salesforce or Power BI is advantageous.
• Willingness to travel across NSW/ACT.

Responsibilities

• Provide administrative and operational support to the Regional Operations Manager/s.
• Coordinate regional projects and initiatives within agreed timeframes.
• Assist with reporting, presentations and business updates.
• Support regional planning, tracking actions and priorities.
• Coordinate meetings, training sessions and travel arrangements.
• Manage regional correspondence and inquiries from village teams.
• Support employee engagement, village events and community activities.
• Assist with budget tracking and administrative processes.
• Build relationships with resort and village teams and stakeholders.
• Support governance and operational reporting requirements.
• Identify opportunities to improve processes and efficiency.
• Provide general support across NSW/ACT as required.

Skills

Organisational skills

Time management

Stakeholder engagement

Communication skills

Report writing

Budget reporting

Tools

D365

Salesforce

Power BI

Job description

Regional Coordinator (NSW/ACT)

Be part of a purpose-driven team that helps retirement communities flourish.

At Keyton, we’re proud to be one of Australia's leading owners, operators and developers of retirement communities. For more than 30 years, we’ve been creating vibrant communities where independent seniors can thrive, supported by people who genuinely care.

We're looking for a Regional Coordinator to join our team supporting our NSW/ACT retirement living portfolio. This is a varied and rewarding role where you'll provide critical administrative, operational and project support to our Regional Operations team, helping ensure our villages continue to deliver exceptional experiences for residents.

If you're highly organised, enjoy coordinating multiple priorities, building relationships and supporting operational teams to succeed, we'd love to hear from you.

This role offers the opportunity to work across a diverse portfolio of retirement communities, collaborate with village and support office teams, and make a meaningful contribution to the wellbeing of our residents and our team members.

How You'll Make an Impact

As a Regional Coordinator, you'll play an important role in supporting the effective operation of resorts and villages across your region. Your responsibilities will include but not limited to:

• Providing administrative and operational support to the Regional Operations Manager/s.
• Coordinating and completing regional projects and initiatives within agreed timeframes.
• Assisting with the preparation of reports, presentations, communications and business updates.
• Supporting regional planning activities, including tracking actions, objectives and key priorities.
• Coordinating meetings, workshops and training sessions, including arranging venues, travel, catering and agendas.
• Managing regional correspondence, enquiries and requests from village teams.
• Supporting employee engagement, village events and community activities across the region.
• Assisting with budget tracking, expense management and administrative processes.
• Building strong working relationships with resort and village teams and key stakeholders across the business.
• Supporting compliance, governance and operational reporting requirements.
• Identifying opportunities to improve processes, administration and operational efficiency.
• Providing general support and assistance to resorts and villages as required, including travel throughout NSW/ACT as required.

About You

You'll be someone who enjoys working in a fast-paced environment, can confidently engage with a wide range of stakeholders and takes pride in delivering high-quality support.

To be successful, you'll have:

• Previous experience in administration, coordination, operations support or a similar role.
• Strong organisational and time management skills with the ability to manage multiple priorities.
• Explore and champion opportunities to leverage AI and emerging technologies to improve efficiency, streamline processes and enhance team outcomes.
• Willing to work from one of our resorts and/or villages once per week.
• Excellent verbal and written communication skills.
• Financial and business acumen, including the ability to assist with reporting and budget-related administration.
• Strong relationship-building skills and the ability to work effectively with stakeholders at all levels.
• Experience preparing reports, presentations and business communications.
• Proficiency in Microsoft Office, including Word, Excel, Outlook, PowerPoint and Teams.
• Experience using business systems such as D365, Salesforce and Power BI (highly regarded).
• A proactive, positive attitude and willingness to support team success.
• The ability to work independently while remaining a collaborative team member.
• A valid Australian Driver's Licence and willingness to travel throughout the region as required.

About Keyton

With over 65 villages across Australia, 15,000+ residents and 800+ passionate staff, Keyton is Australia's leading owner and operator of retirement living communities.

Leveraging more than 30 years of experience, our teams work across the country in a variety of departments and business units, all sharing a common goal: We Lead with Heart.

Our purpose is to create places where communities thrive, not only for our residents but importantly for our employees as well. We do this by creating safe, secure and connected independent living communities where residents can enjoy active and social lifestyles close to essential services and amenities.

Why You'll Love Working with Us

At Keyton, we believe in supporting our people both at work and beyond. That's why we offer a range of benefits designed to enhance your wellbeing, lifestyle and financial security, including:

• 4 Wellbeing Days each year - one paid day off per quarter to focus on what matters most to you.
• Fitness Passport membership providing access to hundreds of fitness facilities for you and your family.
• Sonder wellbeing support with 24/7 access to health, safety and wellbeing resources and expert assistance.
• Discounted private health insurance to support your health and wellbeing goals.
• Preventative health initiatives, including annual skin checks and flu vaccinations.
• Exclusive employee discounts and special offers from a range of leading retailers and service providers.
• Salary packaging options, including additional superannuation contributions and the ability to purchase extra annual leave.
• Childcare rebate program to help support growing families.
• Novated leasing options to make financing your next vehicle more affordable.

And most importantly, you'll join a team that genuinely cares about its people and is committed to creating communities where both residents and employees can thrive.

If you're passionate about building strong relationships, supporting operational teams and making a positive difference within retirement living communities, we'd love to hear from you.

Please note: The successful applicant will be required to receive an annual flu vaccination between the months of May-November, with supporting documentation provided prior to joining.