Sales Manager

Keyton; Noosa Shire; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Wellbeing Days

Fitness Passport

Sonder wellbeing support

Private health insurance

Preventative health initiatives

Exclusive employee discounts

Salary packaging options

Childcare rebate

Novated leasing

Job summary

Keyton is seeking a Sales Manager for Sunrise Beach Village, Noosa region, to lead sales, reservations and settlements on-site. You’ll guide the Sales Associate, nurture inquiries, conduct tours and build strong referral networks while delivering exceptional customer experiences.

You’ll bring a successful track record in sales, a consultative approach, strong organisation and the ability to drive occupancy goals in retirement living or related sectors.

Qualifications

• Proven sales experience in retirement living, aged care or related sector.
• Consultative sales approach with strong communication and influencing skills.
• Ability to manage a sales pipeline and CRM system.
• Current driver’s licence.
• Current Agent's Representative Certificate, or ability to obtain one.
• Commitment to compliance, professionalism and exceptional customer service.

Responsibilities

• Lead day-to-day activities of the Sales Associate to achieve performance goals.
• Nurture and qualify enquiries through the sales pipeline and CRM.
• Conduct village tours and personalised consultations with prospective residents and families.
• Build relationships with referral partners and community groups to generate opportunities.
• Develop local marketing and community engagement initiatives.
• Maintain accurate CRM records and sales reporting.
• Coordinate with village and support office teams to ensure a seamless customer journey.
• Manage sales administration, compliance requirements and settlements.
• Represent Keyton and Sunrise Beach at local events and networking opportunities.

Skills

Sales

CRM

Relationship building

Communication

Organization

Proactivity

Job description

Help seniors make confident choices and find a community they'll love.

Your Day as Sales Manager at Keyton

Nestled between pristine beaches and the protected beauty of Girraween Nature Refuge, Sunrise Beach Village in partnership with BlueCare is an exciting new development village offering a rare blend of tranquility, connection and convenience, just 4km from the heart of Noosa. We are seeking a passionate and commercially minded Sales Manager to lead sales activity, build meaningful relationships with prospective residents, and help drive reservations, settlements, occupancy and growth. Based on-site, you’ll play a key role in guiding seniors and their families through one of life's most important decisions while delivering outstanding sales results.

As Sales Manager, you’ll take ownership of the end-to-end sales journey, creating a positive and memorable experience for prospective residents from first enquiry through to settlement. You’ll also lead the day-to-day activities of the Sales Associate, ensuring the key tasks that support sales, reservations and settlements are coordinated and delivered to achieve the village’s performance goals.

Your Role in Our Community

• Leading the day-to-day activities of the Sales Associate, setting clear priorities across sales support, reservations and settlements to help achieve successful performance outcomes.
• Managing and nurturing enquiries through the sales pipeline.
• Conducting village tours and personalised consultations with prospective residents and their families.
• Building strong relationships with local referral partners and community groups to generate new business opportunities.
• Developing and executing local marketing and community engagement initiatives.
• Maintaining accurate CRM records, sales reporting and database management.
• Partnering with village and support office teams to deliver a seamless customer experience.
• Managing sales administration, compliance requirements and settlement activities.
• Representing Keyton and Sunrise Beach at local events and networking opportunities.

How You’ll Make an Impact

You're a natural relationship builder who enjoys helping people navigate important life decisions. You combine empathy and professionalism with a proven ability to deliver sales outcomes. Self‑motivated and highly organised, you’re comfortable managing multiple priorities while maintaining a customer‑first approach.

You thrive in a community‑focused environment, enjoy working collaboratively, and take pride in creating exceptional experiences for every customer interaction.

What You'll Bring

• Demonstrated success in sales, business development or customer relationship management.
• A consultative sales approach with strong communication and influencing skills.
• The ability to build trust and rapport with a broad range of customers and stakeholders.
• Strong organisational skills and attention to detail, with experience managing a sales pipeline and CRM system.
• A proactive, results‑driven mindset and the ability to work autonomously.
• Current Driver's Licence.
• Current Agent's Representative Certificate, or the ability to obtain one.
• A commitment to compliance, professionalism and exceptional customer service.
• Experience in retirement living, property, aged care, healthcare, hospitality or a related industry will be highly regarded.

About Keyton

With over 65 villages across Australia, 15,000+ residents and 800+ passionate staff, Keyton is Australia’s leading owner and operator of retirement living communities. Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units, all share a common goal: We Lead with Heart, and we are committed to creating caring and fun‑filled retirement communities.

Our purpose is to create places where communities thrive not only for our residents, but importantly, for our employees also. We do this by creating safe, secure and connected independent living communities where residents can enjoy active and social lifestyles, close to essential services and amenities.

Why You’ll Love Working with Us

At Keyton, we believe in supporting our people both at work and beyond. That's why we offer a range of benefits designed to enhance your wellbeing, lifestyle and financial security, including:

• Four Wellbeing Days each year - one paid day off per quarter to focus on what matters most to you.
• Fitness Passport membership - providing access to hundreds of fitness facilities for you and your family.
• Sonder wellbeing support - 24/7 access to health, safety and wellbeing resources and expert assistance.
• Discounted private health insurance to support your health and wellbeing goals.
• Preventative health initiatives, including annual skin checks and flu vaccinations.
• Exclusive employee discounts and special offers from a range of leading retailers and service providers.
• Salary packaging options, including additional superannuation contributions and the ability to purchase extra annual leave.
• Childcare rebate program to help support growing families.
• Novated leasing options to make financing your next vehicle more affordable.

And most importantly, you’ll join a team that genuinely cares about its people and is committed to creating communities where both residents and employees can thrive.

Ready to Lead with Heart?

Please note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of May-November, with supporting documentation prior to joining.

At Keyton we celebrate diversity and acknowledge that what makes us different makes us stronger. We engage, enable and empower our people and support their individual needs. Inclusion sets us all up for success. We therefore encourage you to apply for roles in our business, regardless of gender, gender identity, sexual orientation, disability, ethnicity, race, age, religion, social background.