Village Receptionist

Keyton; Sunshine Coast Regional; On-site; AUD 32,000 - 42,000; Part time

Benefits offered by this job

Wellbeing leave

Career development

Discounted private health insurance

Annual flu vaccinations and skin check

Employee referral program

Job summary

Keyton is seeking a warm, organised Village Receptionist for Buderim Gardens, a vibrant retirement village on the Sunshine Coast. This fixed-term, part-time role supports the Village Manager and delivers exceptional resident and visitor experiences.

You’ll handle reception, admin tasks, invoicing, events and resident communications. Must have administration and customer service experience, MS Office, driver’s licence, First Aid/CPR, and be ready to learn Dynamics 365.

Qualifications

• Previous administration and customer service experience
• Strong Microsoft Office skills including Outlook, Word and Excel
• Current First Aid and CPR certification (or willingness to obtain)
• Current Australian Driver's Licence
• Experience with Microsoft Dynamics 365 is advantageous, but training will be provided.

Responsibilities

• Provide a welcoming first impression for residents, visitors and contractors
• Manage reception and respond to phone, email and walk-in enquiries
• Support the Village Manager with day-to-day administration and operational tasks
• Maintain accurate records and assist with invoicing, purchase orders and data management
• Create engaging resident communications, newsletters and village updates
• Assist with planning and coordinating resident events, activities and celebrations
• Coordinate contractor inductions and support workplace health and safety requirements
• Contribute ideas that enhance resident engagement and community connection
• Provide general operational and resident support as required

Skills

Customer service

Organisational skills

Communication

Multitasking

Microsoft Office

Tools

Microsoft Dynamics 365

Outlook

Word

Excel

Job description

Are you a people person who thrives on creating positive experiences? Do you enjoy variety in your day, building meaningful relationships, and being part of a close-knit team? If so, we'd love to welcome you to Buderim Gardens.

Nestled amongst beautiful gardens and peaceful natural surroundings, Buderim Gardens is a vibrant retirement village where residents enjoy an active, connected, and fulfilling lifestyle. We're looking for a warm, organised and customer-focused Village Receptionist to join our team on a fixed-term part-time basis, up to 17 April 2027 and help create an exceptional experience for our residents and visitors.

As the first point of contact for the village, you'll play an important role in ensuring our community runs smoothly while supporting the Village Manager across a variety of administrative, operational and resident engagement activities.

Shifts

22.5 hours per week. Wednesday, Thursday, Friday 8.00am to 4.00pm

What You'll Be Doing

No two days are the same at Buderim Gardens. You will:

• Provide a welcoming and professional first impression for residents, visitors and contractors
• Manage reception and respond to phone, email and walk-in enquiries
• Support the Village Manager with day-to-day administration and operational tasks
• Maintain accurate records and assist with invoicing, purchase orders and data management
• Create engaging resident communications, newsletters and village updates
• Assist with planning and coordinating resident events, activities and celebrations
• Coordinate contractor inductions and support workplace health and safety requirements
• Contribute ideas that enhance resident engagement and community connection
• Provide general operational and resident support as required

About You

You're someone who enjoys helping others and taking pride in delivering exceptional service. You are organised, proactive and able to manage competing priorities while maintaining a positive and approachable attitude.

To be successful in this role, you'll bring:

• Previous administration and customer service experience
• Strong Microsoft Office skills, including Outlook, Word and Excel
• Confidence learning new systems and technology
• Excellent written and verbal communication skills
• A friendly, professional and approachable manner
• Exceptional organisational and multitasking abilities
• Strong attention to detail and problem-solving skills
• A proactive mindset with a genuine willingness to learn
• Current First Aid and CPR certification (or willingness to obtain)
• Current Australian Driver's Licence
• Experience with finance systems such as Microsoft Dynamics 365 is advantageous, but training will be provided.

Why Join Keyton?

At Keyton, we're creating places where communities thrive. With over 65 villages across Australia, more than 15,000 residents and 800 employees, we're leading the way with heart for a new age of wellbeing, connection and choice for independent seniors.

When you join Keyton, you'll become part of a supportive team that values collaboration, growth and making a meaningful difference every day.

What We Offer

• 4 wellbeing leave days per year (one per quarter)
• Career development and learning opportunities
• Supportive, inclusive and fun team cultureEmployee referral program
• Recognition and reward programs
• Access to the Sonder wellbeing platform
• Discounted private health insurance
• Annual flu vaccinations and skin checks
• The opportunity to build meaningful relationships and positively impact the lives of our residents

Ready to Lead with Heart?

If you're passionate about creating exceptional customer experiences and want to be part of a vibrant community where your contribution truly matters, we'd love to hear from you.

Please note

The successful applicant will be required to complete a Police Check and receive an annual flu vaccination between May and November.

At Keyton we celebrate diversity and acknowledge that what makes us different makes us stronger. We engage, enable and empower our people and support their individual needs. Inclusion sets us all up for success. We therefore encourage you to apply for roles in our business, regardless of gender, gender identity, sexual orientation, disability, ethnicity, race, age, religion, social background.