Sales Manager (QLD)

Keyton; Sunrise Beach; On-site; AUD 100,000 - 140,000; Full time

Benefits offered by this job

Wellbeing Days

Fitness Passport

Sonder wellbeing

Private health insurance

Preventative health initiatives

Employee discounts

Salary packaging

Annual leave purchase

Novated leasing

Job summary

Keyton in Sunrise Beach Village, Noosa region, seeks a Sales Manager to drive end-to-end sales from enquiry to settlement. You’ll lead the Sales Associate, nurture opportunities, and guide families through retirement living decisions with a customer-first approach.

Based on-site, you will collaborate with village and support teams, deliver strong occupancy results, and actively engage with local referral partners to grow the community’s footprint.

Qualifications

• Experience leading sales teams and driving occupancy or bookings.
• Strong communication and relationship-building capabilities.
• CRM and pipeline management with a focus on customer experience.

Responsibilities

• Lead day-to-day activities of the Sales Associate and prioritise sales support, reservations and settlements.
• Manage and nurture enquiries through the sales pipeline.
• Conduct village tours and personalised consultations with prospective residents and families.
• Build relationships with local referral partners and community groups.
• Develop and execute local marketing and community engagement initiatives.
• Maintain accurate CRM records, sales reporting and data management.
• Partner with village and support office teams to deliver a seamless customer experience.
• Manage sales administration and settlement activities.
• Represent Keyton at local events and networking opportunities.

Skills

Sales leadership

CRM / pipeline

Communication

Relationship building

Organisational skills

Autonomous work

Driver's Licence

Tools

CRM system

Sales reporting

Job description

Help seniors make confident choices and find a community they'll love.

Your Day as Sales Manager at Keyton

Nestled between pristine beaches and the protected beauty of Girraween Nature Refuge, Sunrise Beach Village in partnership with BlueCare is an exciting new development village offering a rare blend of tranquility, connection and convenience, just 4km from the heart of Noosa. We are seeking a passionate and commercially minded Sales Manager to lead sales activity, build meaningful relationships with prospective residents, and help drive reservations, settlements, occupancy and growth. Based on-site, you'll play a key role in guiding seniors and their families through one of life's most important decisions while delivering outstanding sales results.

As Sales Manager, you'll take ownership of the end-to-end sales journey, creating a positive and memorable experience for prospective residents from first enquiry through to settlement. You'll also lead the day-to-day activities of the Sales Associate, ensuring the key tasks that support sales, reservations and settlements are coordinated and delivered to achieve the village's performance goals.

Your Role in Our Community

• Leading the day-to-day activities of the Sales Associate, setting clear priorities across sales support, reservations and settlements to help achieve successful performance outcomes.
• Managing and nurturing enquiries through the sales pipeline.
• Conducting village tours and personalised consultations with prospective residents and their families.
• Building strong relationships with local referral partners and community groups to generate new business opportunities.
• Developing and executing local marketing and community engagement initiatives.
• Maintaining accurate CRM records, sales reporting and database management.
• Partnering with village and support office teams to deliver a seamless customer experience.
• Managing sales administration, compliance requirements and settlement activities.
• Representing Keyton and Sunrise Beach at local events and networking opportunities.

How You'll Make an Impact

You're a natural relationship builder who enjoys helping people navigate important life decisions. You combine empathy and professionalism with a proven ability to deliver sales outcomes. Self-motivated and highly organised, you're comfortable managing multiple priorities while maintaining a customer-first approach.

You thrive in a community-focused environment, enjoy working collaboratively, and take pride in creating exceptional experiences for every customer interaction.

What You'll Bring

• Demonstrated success in sales, business development or customer relationship management.
• A consultative sales approach with strong communication and influencing skills.
• The ability to build trust and rapport with a broad range of customers and stakeholders.
• Strong organisational skills and attention to detail, with experience managing a sales pipeline and CRM system.
• A proactive, results-driven mindset and the ability to work autonomously.
• Current Driver's Licence.
• Current Agent's Representative Certificate, or the ability to obtain one.
• A commitment to compliance, professionalism and exceptional customer service.
• Experience in retirement living, property, aged care, healthcare, hospitality or a related industry will be highly regarded.

About Keyton

With over 65 villages across Australia, 15,000+ residents and 800+ passionate staff, Keyton is Australia’s leading owner and operator of retirement living communities. Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units, all share a common goal: We Lead with Heart, and we are committed to creating caring and fun-filled retirement communities.

Our purpose is to create places where communities thrive not only for our residents, but importantly, for our employees also. We do this by creating safe, secure and connected independent living communities where residents can enjoy active and social lifestyles, close to essential services and amenities.

Why You'll Love Working with Us

At Keyton, we believe in supporting our people both at work and beyond. That's why we offer a range of benefits designed to enhance your wellbeing, lifestyle and financial security, including:

• Four Wellbeing Days each year - one paid day off per quarter to focus on what matters most to you.
• Fitness Passport membership - providing access to hundreds of fitness facilities for you and your family.
• Sonder wellbeing support - 24/7 access to health, safety and wellbeing resources and expert assistance.
• Discounted private health insurance to support your health and wellbeing goals.
• Preventative health initiatives, including annual skin checks and flu vaccinations.
• Exclusive employee discounts and special offers from a range of leading retailers and service providers.
• Salary packaging options, including additional superannuation contributions and the ability to purchase extra annual leave.
• Childcare rebate program to help support growing families.
• Novated leasing options to make financing your next vehicle more affordable.

And most importantly, you'll join a team that genuinely cares about its people and is committed to creating communities where both residents and employees can thrive.

Ready to Lead with Heart?

If you're looking for a rewarding sales career where purpose and performance go hand in hand, we'd love to hear from you.

Please note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of May-November, with supporting documentation prior to joining.