Veterinary Receptionist

Struggletown Veterinary Hospital; Randwick; Presencial; AUD 34.000 - 44.000; A tiempo parcial

Descripción de la vacante

Struggletown Veterinary Hospital in Randwick NSW is seeking a friendly receptionist to join our busy front desk. The role is part-time with 3–4 days per week, typical hours from 6:30am to 3:30pm, offering a rewarding mix of client service and animal care.

You will greet clients, schedule appointments, answer phones and support the team of vets, nurses and receptionists. A bubbly, organised personality and good computer skills will help you thrive in our collaborative, light‑hearted culture.

Formación

• ;Experience in veterinary reception beneficial but not required.
• Strong communication and interpersonal skills are essential.
• Ability to stay organised, calm and friendly in a busy front desk.

Responsabilidades

• Welcoming clients and their pets, answering phones and managing appointments.
• Handling general reception and administrative tasks and supporting the care team.
• Contributing to a welcoming, positive culture in a busy veterinary hospital.

Conocimientos

Customer service

Communication

Organisational skills

Teamwork

Tech-savvy

Herramientas

Computer literacy

Descripción del empleo

Struggletown Veterinary Hospital – Randwick NSW

Veterinary Receptionist Wanted!Part-Time | 3–4 Days per Week | Randwick, Sydney

Love animals? Love people? Have a bubbly personality and a knack for keeping things organised? We'd love to meet you!

At Struggletown Veterinary Hospital, we're looking for a friendly, enthusiastic and organised receptionist to join our wonderful team.

We're a busy, well-established veterinary hospital in the heart of Randwick, with a fantastic team of vets, nurses and support staff who genuinely enjoy working together. We take great pride in the care we provide to our patients and their owners, but we also believe that work should be fun, supportive and filled with plenty of laughs along the way.

Our reception team is an incredibly important part of what makes Struggletown special. They're the friendly faces our clients see when they arrive, the reassuring voices on the phone, and the people who help keep everything running smoothly behind the scenes.

We're looking for someone who will fit right in!

The Role

Hours: 6:30am–3:30pm — early starts, but lovely early finishes!

The first hour, before we open at 7:30am, is dedicated to getting everything organised and prepared for the day ahead.

Welcoming clients and their pets, answering phones, managing appointments and helping with general reception and administrative duties.

Working closely with our vets, nurses and fellow receptionists to ensure our clients and patients receive the best possible care and experience.

Who Are We Looking For?

Above all, we're looking for the right personality and attitude.

Someone who:

• Is naturally bubbly, friendly, personable and approachable, with a genuine love of both animals AND people.
• Has excellent communication skills and enjoys building relationships with clients.
• Can remain calm, composed and cheerful under pressure, even when things get a little hectic!
• Is organised, reliable, efficient and has plenty of good old-fashioned common sense.
• Is proactive, takes initiative and can think on their feet.
• Has a positive attitude, a willingness to learn and an interest in understanding the unique (and sometimes challenging!) world of veterinary reception.
• Is comfortable using computers, with good technology skills being a definite bonus.
• Most importantly, is a genuine team player who contributes to the happy, supportive culture we value so highly.

Previous veterinary reception experience would certainly be an advantage, but it's not essential. We're just as interested in someone with a great background in customer service, administration, hospitality or medical reception who has the right attitude and is keen to learn.

Why Join Struggletown?

We're very proud of the team and culture we've built at Struggletown. We're a friendly, hardworking group who support one another, enjoy a laugh, and genuinely care about the pets and people who walk through our doors.

We were also recently recognised with the Outstanding Professional Services Award at the Randwick City Business Excellence Awards — something we're incredibly proud to have achieved as a team.

A welcoming, supportive and genuinely friendly workplace.

Being part of a close‑knit team that values every member's contribution.

The opportunity to learn new skills in an interesting and rewarding environment.

Regular early finishes at 3:30pm.

Plenty of interaction with some wonderful animals and their owners!

If you're a people person, an animal lover and someone who brings positive energy to work each day, we'd love to hear from you.

We look forward to meeting the next member of our Struggletown family!

Dr Antony Kery BVSc (Hons1) NSW V6718
Managing Partner at Struggletown Veterinary Hospital