Veterinary Business Growth & Relationships Manager

VetFamily Australia; Brisbane; On-site; AUD 90,000 - 130,000; Full time

Job summary

VetFamily Australia is seeking a hands-on Business Development & Relationship Manager to drive growth for independent veterinary clinics across Australia. You will report to the Country Manager and work with internal teams and supplier partners to deliver value and a superior member experience.

The role focuses on expanding the membership, launching services, managing relationships, and maintaining accurate CRM records while staying ahead of industry trends.

Qualifications

• Proven business development experience in the Australian veterinary industry.
• Strong communication and relationship-building skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Willingness to travel and keen analytical ability.

Responsibilities

• Grow the existing membership base.
• Implement value-added services for members.
• Build and maintain relationships with clients.
• Own business development initiatives and identify opportunities.
• Prepare proposals and sales documentation.
• Maintain CRM records and sales pipeline.
• Provide sales administration and follow-up support.
• Monitor industry trends and competitor activity.

Skills

Business development

CRM systems

Microsoft Office

Job description

VetFamily Australia is seeking a hands-on Business Development & Relationship Manager to drive growth for independent veterinary clinics across Australia. You will report to the Country Manager and work with internal teams and supplier partners to deliver value and a superior member experience.

The role focuses on expanding the membership, launching services, managing relationships, and maintaining accurate CRM records while staying ahead of industry trends.