Practice Manager: Lead Vet Clinic Operations & Growth

Vetpartners; Byron Bay; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible work hours across 5 days

Staff benefits

Job summary

MyVet Byron Bay is seeking a hands-on Practice Manager to lead a busy veterinary clinic, coordinating day-to-day operations, people and services. You’ll work closely with the lead veterinarian and nursing team to create a high-performing, engaged environment.

This role offers flexible hours across 5 days, a supportive culture focused on wellbeing and growth, and a chance to shape client experience, veterinary care standards and clinic systems using EzyVet.

Qualifications

• Minimum 5 years in veterinary clinic management or a leadership role.
• Experience with practice management systems (e.g., EzyVet).
• Strong organisational and communication skills.

Responsibilities

• Oversee all day-to-day clinic operations and veterinary services.
• Provide exceptional front-of-house client service and engagement.
• Lead recruitment, workforce planning, wellbeing, performance and development.
• Support client experience, loyalty initiatives and service growth.
• Contribute to marketing, digital services, and social media presence.
• Manage budgets, stock control, procurement, and accounts.
• Ensure WHS compliance and facilities, equipment, and presentation standards.
• Drive strategic direction and continuous improvement.
• Champion new initiatives and projects with a collaborative leadership style.

Skills

People leadership

Operations management

Client service leadership

Tools

EzyVet

Job description

MyVet Byron Bay is seeking a hands-on Practice Manager to lead a busy veterinary clinic, coordinating day-to-day operations, people and services. You’ll work closely with the lead veterinarian and nursing team to create a high-performing, engaged environment.

This role offers flexible hours across 5 days, a supportive culture focused on wellbeing and growth, and a chance to shape client experience, veterinary care standards and clinic systems using EzyVet.