Vet Clinic Receptionist – Compassionate Front Desk for Pets

East Bundaberg Veterinary Hospital; Bundaberg; Sur place; AUD 30 000 - 41 000; Plein temps

Avantages offerts par ce poste

Casual employment

Résumé du poste

East Bundaberg Veterinary Hospital is seeking a friendly receptionist to be the first point of contact for clients and their pets. You will manage phone calls, bookings, payments, and record-keeping while supporting our veterinary team.

You’ll thrive in a busy reception, delivering compassionate service and maintaining accurate patient records. Casual shifts across Monday–Saturday with training provided in RXWorks and friendly team collaboration.

Qualifications

• Excellent communication and customer service skills.
• Friendly, compassionate and professional.
• Able to multitask in a fast-paced environment.
• Good computer and organisational skills.
• Reliable, flexible and willing to work casual shifts.
• Confident dealing with clients in both happy and emotional situations.
• Positive attitude and work well within a team.
• Genuine love for animals.
• Previous veterinary RXWorks experience would be highly regarded, but is not essential.

Responsabilités

• Greeting clients and their pets with a friendly smile.
• Answering phone calls and scheduling appointments.
• Handling client enquiries with care and professionalism.
• Processing payments and managing client accounts.
• Maintaining accurate client and patient records.
• Assisting with general administration duties.
• Supporting our veterinary and nursing teams.
• Managing a busy reception area while remaining calm and organised.

Connaissances

Customer service

Communication

Multitasking

Computer skills

Reliability

Teamwork

Empathy

Love for animals

Vet software (RXWorks)

Outils

RXWorks

Description du poste

East Bundaberg Veterinary Hospital is seeking a friendly receptionist to be the first point of contact for clients and their pets. You will manage phone calls, bookings, payments, and record-keeping while supporting our veterinary team.

You’ll thrive in a busy reception, delivering compassionate service and maintaining accurate patient records. Casual shifts across Monday–Saturday with training provided in RXWorks and friendly team collaboration.