Compassionate Vet Front Desk Specialist

Concord Veterinary Hospital; Strathfield; On-site; AUD 34,000 - 48,000; Part time

Job summary

Concord Veterinary Hospital in Strathfield is seeking a casual receptionist for 2–3 days a week. The role centers on greeting clients, managing payments at the counter, and ensuring a calm, friendly reception for pets and their owners.

Previous veterinary or medical reception experience is helpful, but the team will value someone who can read a room, stay composed under pressure, and provide excellent service to every visitor.

Qualifications

• Veterinary or medical reception experience is great.
• Ability to read a room and stay pleasant with anxious clients.
• A background in hospitality or service is valuable.

Responsibilities

• Greet clients and manage the front desk with warmth.
• Take payments and handle cash at the counter.
• Support admissions and ensure a calm, organized reception.

Skills

Greeting clients

Cash handling

Reading a room

Customer service

De-escalation

Job description

Concord Veterinary Hospital in Strathfield is seeking a casual receptionist for 2–3 days a week. The role centers on greeting clients, managing payments at the counter, and ensuring a calm, friendly reception for pets and their owners.

Previous veterinary or medical reception experience is helpful, but the team will value someone who can read a room, stay composed under pressure, and provide excellent service to every visitor.