Venue Workforce Lead - Rugby World Cup 2027

Rugby World Cup Australia

Sydney

On-site

AUD 90,000 - 130,000

Full time

4 days ago

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Job summary

Rugby World Cup Australia is hiring two Venue Workforce Managers to support the Mens Rugby World Cup 2027 across multiple host cities. You will lead workforce planning, rostering, onboarding and training to ensure venue staff and volunteers are ready for match days.

Reporting to the Senior Volunteer Manager, you will coordinate deployment, attendance, welfare and briefing, and manage venue facilities and services, aligning with tournament operations and stakeholder needs.

Qualifications

2–3 years in workforce operations or volunteer management.
Experience in scheduling, rostering and deployment across stakeholders.
Strong planning, organisation and problem-solving skills.
Proficient with workforce management systems and reporting.
Confident in delivering inductions, training and briefings.
Willing to travel between host cities and work evenings/weekends.

Responsibilities

Lead workforce planning and readiness for assigned venues.
Coordinate scheduling, rostering, deployment and attendance via the Tournament Management System.
Manage venue workforce facilities and services (check-in, welfare, catering, transport, signage).
Validate and prioritise venue volunteer requirements.
Contribute to volunteer onboarding, engagement, recognition and offboarding.
Deliver venue-specific training and just-in-time training and briefings.
Lead workforce operations at a match venue during the tournament.