Venue Support & Compliance Lead

Endeavour Group; South Australia; On-site; AUD 50,000 - 65,000; Full time

Job summary

Endeavour Group’s Western Hotel venue is seeking a Venue Support Officer to help deliver exceptional guest experiences. You’ll handle reconciliations, data integrity, stock control, and assist with audits, while ensuring privacy and professional administration.

Join a team that values collaboration, on-floor service during peak times, and contribution to team meetings. This role supports the venue and broader ALH network within Endeavour Group.

Qualifications

• You provide outstanding customer service with enquiries via phone, email and face to face.
• You understand the importance of privacy & confidentiality with sensitive information
• You maintain the administration area in a well organised and professional manner at all times
• You support the Venue team with service on the floor during peak times of trade
• You attend and contribute your insights in team meetings

Responsibilities

• Complete financial reconciliations and maintain point of sale registers
• Maintain data integrity across ALH systems and employee/training records
• Manage stock control and stocktakes; highlight cash and stock variances
• Ensure VISA obligations are met for team members in ALH systems
• Review venue reports and provide feedback to key team members
• Assist Management Team in achieving audits, compliance and loss prevention

Skills

Customer service

Privacy & confidentiality

Organisation

Floor service

Team meetings

Job description

Endeavour Group’s Western Hotel venue is seeking a Venue Support Officer to help deliver exceptional guest experiences. You’ll handle reconciliations, data integrity, stock control, and assist with audits, while ensuring privacy and professional administration.

Join a team that values collaboration, on-floor service during peak times, and contribution to team meetings. This role supports the venue and broader ALH network within Endeavour Group.