Venue Operations & Admin Specialist

Endeavour Group; Sydney; On-site; AUD 65,000 - 85,000; Full time

Job summary

Endeavour Group is seeking a Venue Support Officer for Kirribilli Hotel and Summer Hill Hotel. The role covers front-of-house support across venues, ensuring smooth service and data integrity while collaborating with the venue team.

You will assist with floor service during peak trade, uphold privacy standards, and contribute to meetings. This full-time on-site position aligns with our Together Creators culture and our hospitality portfolio.

Qualifications

• Customer service experience handling enquiries via phone, email and in person.
• Respect for privacy and confidentiality with sensitive information.
• Maintain organised and professional admin areas at all times.

Responsibilities

• Complete financial reconciliations and manage point of sale registers.
• Maintain data integrity in ALH systems and employee/training records.
• Stock control and stocktakes; identify cash and stock variances.
• Ensure VISA obligations are met for team members in ALH systems.
• Review reports and provide feedback to key team members.
• Support management to achieve audit results, compliance and loss prevention.

Skills

Customer service

Privacy & confidentiality

Administration

Floor service during peak times

Team meeting contributions

Job description

Endeavour Group is seeking a Venue Support Officer for Kirribilli Hotel and Summer Hill Hotel. The role covers front-of-house support across venues, ensuring smooth service and data integrity while collaborating with the venue team.

You will assist with floor service during peak trade, uphold privacy standards, and contribute to meetings. This full-time on-site position aligns with our Together Creators culture and our hospitality portfolio.