Venue Operations & Admin Specialist

endeavour group careers; Emerald; On-site; AUD 34,000 - 45,000; Full time

Job summary

Emerald Star Hotel Motel, part of Endeavour Group, is seeking a Venue Support Officer to join our Emerald venue. This full-time on-site role supports financial reconciliations, data integrity across ALH systems, stock control, and compliance while assisting the management team during peak trade.

You will deliver outstanding customer service via phone, email and face-to-face, maintain confidential records with care, keep the administration area organized, and contribute insights in team meetings

Qualifications

• You provide outstanding customer service with enquiries via phone, email and face to face.
• You understand the importance of privacy & confidentiality with sensitive information
• You maintain the administration area in a well organised and professional manner at all times
• You support the Venue team with service on the floor during peak times of trade
• You attend and contribute your insights in team meetings

Responsibilities

• Completion of all financial reconciliations as required including maintaining point of sale registers
• Maintaining all data integrity in all ALH systems in a timely manner as well as all employee records and training records.
• Manage stock control and stocktakes within the Venue as well as Identify and highlight cash and stock variances
• Ensure all VISA obligations are met and managed for team members in the ALH systems.
• Reviewing all venue generated reports and providing feedback to key team members
• Assist Management Team in achieving expected audit results as well as Compliance and Loss Prevention

Job description

Emerald Star Hotel Motel, part of Endeavour Group, is seeking a Venue Support Officer to join our Emerald venue. This full-time on-site role supports financial reconciliations, data integrity across ALH systems, stock control, and compliance while assisting the management team during peak trade.

You will deliver outstanding customer service via phone, email and face-to-face, maintain confidential records with care, keep the administration area organized, and contribute insights in team meetings