Unified Communications Engineer: Teams Rooms & Pre-Sales

Leader SA; Victoria; Hybrid; AUD 80,000 - 110,000; Full time

Job summary

Leader SA is seeking a highly motivated UC Specialist to support Unified Communications and Microsoft Teams Rooms solutions. The role blends technical delivery, pre-sales consulting, demonstrations and partner enablement across MSPs, resellers and end customers.

The ideal candidate will design, configure and support MTR/UC solutions, prepare designs and BOMs, and perform on-site commissioning. Strong communication and collaboration skills are essential.

Qualifications

• Previous experience in a UC, VoIP, networking or pre-sales engineering role.
• Experience with Microsoft Teams Rooms deployments and support.

Responsibilities

• Design, configure and support Microsoft Teams Rooms (MTR) and UC solutions.
• Prepare solution designs, bills of materials and technical recommendations.
• Perform remote and onsite commissioning of meeting room and collaboration solutions.
• Validate hardware compatibility, firmware and network requirements.
• Conduct customer discovery sessions and recommend suitable UC solutions.
• Support the sales team with technical expertise during customer engagements.
• Deliver product presentations, demonstrations and proof-of-concept environments.
• Assist partners and customers with deployment, troubleshooting and best practice.
• Run webinars, workshops and certification sessions.
• Work with vendors and distributors to resolve escalated technical issues.
• Communicate effectively with clients and colleagues to resolve technical issues.
• Maintain up-to-date knowledge of new technologies and changes in the field.
• The ability to present technical concepts to both technical and non-technical audiences.
• Confidence delivering live demonstrations and training sessions.
• Strong written and verbal communication skills, to interact with the team and with partners.

Skills

UC/VoIP knowledge

Pre-sales experience

Customer engagement

Presentation skills

Tools

Microsoft Teams Rooms (MTR)

Networking tools

Remote support tooling

Job description

Leader SA is seeking a highly motivated UC Specialist to support Unified Communications and Microsoft Teams Rooms solutions. The role blends technical delivery, pre-sales consulting, demonstrations and partner enablement across MSPs, resellers and end customers.

The ideal candidate will design, configure and support MTR/UC solutions, prepare designs and BOMs, and perform on-site commissioning. Strong communication and collaboration skills are essential.