Trusted Customer Success Consultant – Commission & Growth

Rentokil Initial; Sydney; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Monthly commission

Training and development

Supportive team culture

Job summary

Rentokil Initial in Sydney, Australia seeks a proactive Customer Service Consultant to deliver outstanding service across phone, email and digital channels. You will become the first point of contact, build trusted relationships and resolve enquiries with professionalism, while coordinating bookings with Sales and Operations.

You will identify opportunities to add value, meet internal sales targets through consultative conversations with customers and enjoy ongoing training, career development

Qualifications

• Experience in customer service, hospitality, retail, contact centres or sales preferred but overall attitude is everything!

Responsibilities

• Deliver exceptional customer service across phone, email and digital channels
• Build trusted relationships and become the first point of contact for our customers
• Resolve customer enquiries efficiently and professionally
• Coordinate bookings and work closely with our Sales and Operations teams
• Identify customer needs and recommend additional services that add value
• Achieve internal sales targets through consultative conversations and earn commission

Skills

Customer service

Communication

Problem solving

Multitasking

Sales oriented

Job description

Rentokil Initial in Sydney, Australia seeks a proactive Customer Service Consultant to deliver outstanding service across phone, email and digital channels. You will become the first point of contact, build trusted relationships and resolve enquiries with professionalism, while coordinating bookings with Sales and Operations.

You will identify opportunities to add value, meet internal sales targets through consultative conversations with customers and enjoy ongoing training, career development