Travel Sales Consultant – On‑Site, Uncapped Earnings, VIC

Flight Centre Travel Group; Melbourne; On-site; AUD 70,000 - 138,000; Full time

Benefits offered by this job

Industry travel discounts

Familiarisation trips

Career opportunities across the group

Team events and recognition

Job summary

Flight Centre Travel Group’s Sales Travel Consultant role in Pakenham, VIC, is a full-time, on-site position in a retail store with a rotating 7-day roster. You will plan itineraries, book travel and convert enquiries into bookings in person, over the phone and via email for our customers.

You’ll aim for individual KPIs, selling the full holiday package, including flights, accommodation, car hire, tours and more, while building a base of new and returning customers and earning uncapped incentive

Qualifications

• You are a seasoned traveller with knowledge of international destinations and strong travel advice.
• Excellent organisational skills with calendar management and quick responses.
• Determination to meet sales targets while handling a busy environment.
• Warmth and enthusiasm to encourage customers to book with you.
• Savvy with computers and multiple travel systems for flight/package options.

Responsibilities

• Work full-time, on-site in a retail store on a rotating 7-day roster.
• Plan itineraries, book travel and convert enquiries into bookings in person, by phone and email.
• Work towards KPIs and sales targets selling flights, accommodation, car hire, tours, insurance, cruises, transfers and more.
• Build a customer base from regular domestic bookings to international holidays.
• Answer travel questions: visas, best travel times, packing, dining, and more.
• Benefit from a base wage plus an uncapped incentive payments structure.

Skills

Travel experience & destinations

Organisational skills

Sales target driven

Customer service warmth

Computer systems aptitude

Job description

Flight Centre Travel Group’s Sales Travel Consultant role in Pakenham, VIC, is a full-time, on-site position in a retail store with a rotating 7-day roster. You will plan itineraries, book travel and convert enquiries into bookings in person, over the phone and via email for our customers.

You’ll aim for individual KPIs, selling the full holiday package, including flights, accommodation, car hire, tours and more, while building a base of new and returning customers and earning uncapped incentive