Travel Sales Consultant - Uncapped Incentives & Perks

Flight Centre; Melbourne; On-site; AUD 70,000 - 138,000; Full time

Job summary

Flight Centre is seeking Sales Travel Consultants to work on-site in our Melbourne stores, handling bookings, itineraries, and customer service. You will build a loyal client base through phone, email, and in-person interactions, meeting KPIs while selling comprehensive travel packages.

You’ll be part of a high-energy sales team with an uncapped incentive structure, supported by travel industry discounts and professional training.

Qualifications

• Seasoned traveller with a history of international destinations
• Great organisational skills and calendar management
• Determination to meet your sales targets and KPIs in a high‑pressure environment
• Enthusiasm, passion and a warmth that makes customers want to book with you
• Savviness with computers and travel systems

Responsibilities

• Work full-time, on-site in one of our retail stores on a rotating roster across a 7-day trade
• Plan itineraries, book travel and convert enquiries into bookings in person, over the phone and via email for our customers
• Work towards individual KPIs and sales targets where you’ll sell the whole holiday including flights, accommodation, car hire, tours, travel insurance, cruises, transfers and more
• Build a customer base of new and returning customers from regular domestic bookings to lavish international holidays and everything in between
• Be the expert! Assist our customers with their travel related questions including visas, best time of year to travel, what to pack, where to eat, what to avoid, you name it!
• Enjoy a base wage plus an uncapped incentive payment structure where you earn a percentage of every sale, your pay is completely uncapped!

Skills

Travel industry knowledge

Sales ability

Customer service oriented

Organisational skills

Communication skills

Tools

Travel booking systems

Job description

Flight Centre is seeking Sales Travel Consultants to work on-site in our Melbourne stores, handling bookings, itineraries, and customer service. You will build a loyal client base through phone, email, and in-person interactions, meeting KPIs while selling comprehensive travel packages.

You’ll be part of a high-energy sales team with an uncapped incentive structure, supported by travel industry discounts and professional training.