On-Site Travel Sales Consultant — Uncapped Commissions

Flight Centre; Melbourne; On-site; AUD 70,000 - 138,000; Full time

Benefits offered by this job

Industry travel discounts

Familiarisation trips

Career progression

Rewards events

Cultural leave

Job summary

Flight Centre in Melbourne is seeking Sales Travel Consultants to help customers plan itineraries and book travel. You will work on-site in a retail store, handling inquiries in person, over the phone and by email to convert them into bookings.

You’ll be part of a full-time team with a rotating 7-day roster, aiming to meet KPIs and sales targets while building a loyal customer base. An uncapped incentive structure rewards your sales performance.

Qualifications

• You’re a seasoned traveller with extensive destination knowledge and a passion for sharing tips and recommendations.
• You demonstrate strong organisational skills and responsiveness to customer inquiries.
• You are motivated to meet sales targets in a high-pressure, fast-paced environment.

Responsibilities

• Plan itineraries and book travel for customers in person, by phone, and via email.
• Convert enquiries into bookings and achieve individual KPIs and sales targets.
• Grow a customer base through regular domestic bookings and international holidays.
• Assist customers with travel questions, visas, packing, and destination advice.
• Navigate complex booking systems to find the best flight and package options.

Skills

Travel sales

Customer service

Organisation

Sales targets

Communication

Tools

Travel booking systems

Job description

Flight Centre in Melbourne is seeking Sales Travel Consultants to help customers plan itineraries and book travel. You will work on-site in a retail store, handling inquiries in person, over the phone and by email to convert them into bookings.

You’ll be part of a full-time team with a rotating 7-day roster, aiming to meet KPIs and sales targets while building a loyal customer base. An uncapped incentive structure rewards your sales performance.