Travel Operations Team Leader

Corporate Travel Management; Brisbane; Hybrid; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Flexible hybrid working

Exclusive travel discounts

Perkbox benefits

Paid parental leave

Sonder wellbeing support

LinkedIn Learning access

Annual Volunteer Day

Chillout Days

Extra annual leave

Sustainable work environment

Job summary

Corporate Travel Management (CTM) Brisbane is seeking an Operational Team Manager to lead, coach and develop a team of Corporate Travel Consultants. You will drive performance and ensure an exceptional level of service for our clients.

You will recruit, mentor and manage daily activities, balancing coaching with service delivery while upholding CTM’s standards in a flexible hybrid role across office and home settings.

Qualifications

• Proven experience supervising and developing a team to achieve results.
• Strong knowledge of Tramada and Amadeus within travel operations.
• Excellent interpersonal and communication skills.
• Understanding of consulting principles and practices.
• Experience managing performance and providing feedback.
• Ability to organise, prioritise and delegate effectively.

Responsibilities

• Lead, coach and develop a team of Corporate Travel Consultants.
• Ensure exceptional service levels for clients and CTM standards.
• Foster performance, collaboration and a high-performing team culture.

Skills

People leadership

Coaching

Performance management

Communication skills

Organisational skills

Tools

Tramada

Amadeus

Job description

Corporate Travel Management (CTM) Brisbane is seeking an Operational Team Manager to lead, coach and develop a team of Corporate Travel Consultants. You will drive performance and ensure an exceptional level of service for our clients.

You will recruit, mentor and manage daily activities, balancing coaching with service delivery while upholding CTM’s standards in a flexible hybrid role across office and home settings.