Corporate Travel Ops Lead

Corporate Travel Management; Sydney; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible hybrid work

Travel discounts

Perkbox discounts

Paid parental leave

Wellbeing support (Sonder)

LinkedIn Learning

Volunteer day

Flexible leave

Extra leave purchase

Sustainable work environment

Job summary

Corporate Travel Management (CTM) is seeking an Operational Team Manager in Sydney CBD. You will lead and grow a team of Corporate Travel Consultants, delivering outstanding service to our clients and leveraging Tramada/Amadeus to optimise performance.

You will focus on coaching, performance management and cross-functional collaboration, ensuring CTM’s service standards are consistently met. Flexible hybrid work arrangements are available.

Qualifications

• Experienced people leader with a track record of supervising and developing a team within corporate travel or similar.
• Strong knowledge of Tramada and Amadeus travel platforms.
• Excellent interpersonal and communication skills.
• Solid understanding of consulting principles and practices.
• Experience managing performance, providing feedback and supporting team development.
• Exceptional organisation and prioritisation skills.
• Confident delegating and empowering teams to succeed.

Responsibilities

• Lead, support and develop a team of Corporate Travel Consultants to deliver exceptional client service.
• Coach and mentor for high performance, ensuring CTM service standards are met and client expectations are exceeded.

Skills

Team leadership

People development

Interpersonal communication

Consulting principles

Performance management

Prioritisation

Delegation

Tools

Tramada

Amadeus

Job description

Corporate Travel Management (CTM) is seeking an Operational Team Manager in Sydney CBD. You will lead and grow a team of Corporate Travel Consultants, delivering outstanding service to our clients and leveraging Tramada/Amadeus to optimise performance.

You will focus on coaching, performance management and cross-functional collaboration, ensuring CTM’s service standards are consistently met. Flexible hybrid work arrangements are available.