Travel Claims Specialist — Path To Leadership

Chubb Insurance Australia Limited; Sydney; On-site; AUD 48,000 - 55,000; Full time

Benefits offered by this job

Immediate start available

Exposure to well-established processes

Job summary

Synergie Australia seeks a Claims Service Consultant in Sydney 2000 to support a busy claims function, handling inbound enquiries, processing claims, and delivering timely outcomes in a fast-paced, stakeholder-facing role.

Ideal applicants will have claims or customer service experience, sharp attention to detail, excellent communication, and the ability to adapt to new platforms quickly, with a proactive, solutions-focused approach.

Qualifications

• Experience in claims or customer service preferred.
• Strong attention to detail and accuracy required.
• Comfortable in a fast-paced, high-volume environment.
• Excellent written and verbal communication.

Responsibilities

• Manage inbound claims enquiries and provide timely resolutions.
• Process and review claims in line with policies and procedures.
• Liaise with internal stakeholders, customers and third parties.
• Maintain accurate records and ensure compliance requirements are met.
• Investigate and resolve discrepancies or escalations.
• Support continuous improvement within claims processes.
• Deliver strong customer service across all interactions.

Skills

Attention to detail

Excellent communication

Systems savvy

Job description

• What Travel Claims Specialist Path To Leadersh...

Showing 3679 Travel Claims Specialist Path To Leadership jobs in Sydney

We think outside the box by redefining recruitment.

Through long-term partnerships, we connect the right people (You) with the right opportunities to shape careers and drive change in Australia and beyond.

Synergie Australia is seeking a Claims Service Consultant for a trusted client located in Sydney 2000.

The Important parts:

• Pay: $35 - $40 per hour + Super | Duration:
• Hours: Monday - Friday | Rotating Roster - 7 days

What you will be required to do:

You’ll be supporting a busy claims function, working closely with internal teams and customers to deliver accurate and timely outcomes. This is a fast-paced, stakeholder-facing role where attention to detail and communication are key.

• Managing inbound claims enquiries and providing timely resolutions
• Processing and reviewing claims in line with policies and procedures
• Liaising with internal stakeholders, customers and third parties
• Maintaining accurate records and ensuring compliance requirements are met
• Investigating and resolving discrepancies or escalations
• Supporting continuous improvement within claims processes
• Delivering strong customer service across all interactions

To be successful in the role you will:

• Have previous experience in claims, customer service or a similar administrative role
• Demonstrate strong attention to detail and accuracy
• Be confident working in a fast-paced, high-volume environment
• Have excellent communication skills both written and verbal
• Be systems savvy with the ability to pick up new platforms quickly
• Show a proactive and solutions-focused approach

What’s on offer for you:

• Opportunity to step into a fast-paced and supportive team
• Exposure to a well-established organisation with strong processes
• Potential for extension depending on performance and business needs
• Immediate start available

Synergie Australia delivers a full 360º recruitment solution, consisting of temporary and permanent recruitment services , and more. Safety is of the highest priority, and Synergie Australia prides itself on fostering a culture that champions guidance and care in the workforce. Beyond recruitment, Synergie Australia is motivated to improve everyday standards within the working landscape so people can thrive today, and in the future. This approach delivers real change to communities by improving workplaces, local economies, inequalities, and changes to the climate. If you aspire for better, let’s work together.