Senior Renewables Claims Specialist

Crawford Job Listings - Global; Sydney; Hybrid; AUD 100,000 - 140,000; Full time

Benefits offered by this job

Flexible working options

Well-being programs

Discounted insurance

Employee benefits

Job summary

Synergie Australia is seeking a Senior Renewables Claims Specialist to support a busy claims function in Sydney. You will handle inbound enquiries, process claims, liaise with stakeholders, and ensure timely, accurate outcomes in a fast‑paced environment.

The role emphasizes strong communication, attention to detail, and a proactive, solutions‑oriented approach. Hybrid work options and benefits are available.

Qualifications

• Experience in claims, customer service or similar administrative roles.
• Demonstrate strong attention to detail and accuracy.
• Able to thrive in a fast-paced, high-volume environment.
• Excellent written and verbal communication skills.

Responsibilities

• Manage inbound claims enquiries and provide timely resolutions.
• Process and review claims in line with policies and procedures.
• Liaise with internal stakeholders, customers and third parties.
• Maintain accurate records and ensure compliance requirements are met.
• Investigate and resolve discrepancies or escalations.
• Support continuous improvement within claims processes.
• Deliver strong customer service across all interactions.

Skills

Claims experience

Customer service

Attention to detail

Communication skills

Systems savvy

Tools

CRM software

Office suite

Job description

Senior Renewables Claims Specialist

Synergie Australia is seeking a Claims Service Consultant for a trusted client located in Sydney 2000.

Role Overview

You’ll be supporting a busy claims function, working closely with internal teams and customers to deliver accurate and timely outcomes. This is a fast‑paced, stakeholder‑facing role where attention to detail and communication are key.

Responsibilities

• Managing inbound claims enquiries and providing timely resolutions
• Processing and reviewing claims in line with policies and procedures
• Liaising with internal stakeholders, customers and third parties
• Maintaining accurate records and ensuring compliance requirements are met
• Investigating and resolving discrepancies or escalations
• Supporting continuous improvement within claims processes
• Delivering strong customer service across all interactions

Requirements

• Have previous experience in claims, customer service or a similar administrative role
• Demonstrate strong attention to detail and accuracy
• Be confident working in a fast‑paced, high‑volume environment
• Have excellent communication skills both written and verbal
• Be systems savvy with the ability to pick up new platforms quickly
• Show a proactive and solutions‑focused approach

Salary & Benefits

• Pay: $35 - $40 per hour + Super
• Hours: Monday - Friday | Rotating Roster - 7 days
• Salary Package: AU$100,000 to AU$140,000 + Super
• Enjoy work‑life balance with flexible working options, and well‑being initiatives that prioritise your health
• Work alongside diverse, passionate colleagues and leaders who inspire, support, and value your contributions
• Enjoy benefits such as discounted insurance, health and well‑being programs, and a range of employee benefits to support your lifestyle

Location

Open to role based in Sydney | Brisbane | Melbourne. Hybrid working. Permanent full‑time opportunity.

Equal Opportunity

We welcome applications from people with diverse experiences, perspectives and backgrounds including Aboriginal and Torres Strait Islander people, caregivers, individuals living with disabilities, people from culturally diverse backgrounds and the LGBTIQ+ community.

Additional Information

• Safety is of the highest priority, and Synergie Australia prides itself on fostering a culture that champions guidance and care in the workforce.
• Beyond recruitment, Synergie Australia is motivated to improve everyday standards within the working landscape so people can thrive today, and in the future.
• We are a leading life insurer; we’re proud to be an Inclusive Employer recognised as Employer of Choice for Gender Equality and a Bronze Tier Status within the Australian Workplace Equality Index.