Life Insurance Claims Consultant

Ensure Recruitment; Sydney; Hybride; AUD 70 000 - 90 000; Plein temps

Avantages offerts par ce poste

Hybrid work

Résumé du poste

Ensure Recruitment is assisting a leading life insurer in Sydney to fill a Life Insurance Claims Consultant role. You will assess disability claims end to end, identify key issues, and drive timely progress while balancing regulatory and commercial considerations.

Training and support are provided as you transition into Life Insurance. The role emphasizes collaboration with rehabilitation, medical, and internal teams to achieve positive customer outcomes, with a hybrid work pattern (2 days in

Qualifications

• Clear and concise written and verbal communication skills.
• Ability to build and maintain stakeholder relationships.
• Strong analytical and problem-solving abilities.
• Capacity to review information and make informed decisions.
• Excellent time-management and organization skills.

Responsabilités

• Assess disability claims end to end and manage portfolios.
• Review claims information and identify key issues.
• Ensure claims progress within service timeframes.
• Monitor portfolio for risks, trends and opportunities.
• Maintain accurate documentation and ensure regulatory compliance.
• Build strong relationships with customers, advisers and employers.
• Collaborate with rehabilitation, medical, reinsurance and internal teams.

Connaissances

Communication

Relationship-building

Analytical thinking

Problem-solving

Decision making

Time management

Formation

Relevant tertiary qualification or equivalent industry experience

Description du poste

Life Insurance Claims Consultant
02-10-26 Sydney / Permanent
We’re currently partnering with a leading life insurer who is looking to grow their claims team with talented professionals from a range of backgrounds.
If you’re currently working onWorkers Compensation claims, CTP claims or in Allied Health including Nursing, Occupational Rehabilitation, Counselling, Injury Management or Occupational Therapy this could be an excellent opportunity to take your existing skills into the Life Insurance sector.

No previous Life Insurance experience is required – on the job training and support will be provided.

Sounds interesting? We have a lot more information to tell you.

Keen to explore what's out there? There’s nothing to lose in a confidential conversation. Your next career move could be closer than you think.

Why you will love this role;

• Opportunity to work with aleading organisation within the Life Insurance industry
• Comprehensive training and ongoing development provided
• Supportive and experienced leadership team
• Genuine opportunities for career progression
• A collaborative and high-performing team
• Build specialist experience in Life Insurance claims
• Use your existing skills in a new and meaningful environment
• Hybrid working arrangements - 2 days in the office
• Work in a role where you can make a genuine difference to customers

What you’ll be doing;

• Assessing and managing a portfolio of disability claims end to end
• Reviewing claims information, identifying key issues and making well-informed decisions
• Ensuring claims are progressed within agreed service timeframes
• Monitoring your portfolio to identify risks, trends, emerging issues and opportunities for improved outcomes
• Maintaining accurate documentation and ensuring all claims activity meets regulatory and governance requirements
• Building strong relationships with customers, advisers, employers and other key stakeholders
• Working collaboratively with rehabilitation, medical, reinsurance and internal specialist teams
• Contributing to positive customer outcomes while balancing commercial and risk considerations

About you:

• A willingness to learn and develop within Life Insurance
• A passion for helping support return to health or return to work outcomes
• Strong communication and relationship-building skills
• Excellent written and verbal communication
• Strong analytical and problem-solving skills
• The ability to assess information and make sound decisions
• Confidence managing sensitive conversations
• Strong organisation and time-management skills
• Empathy, resilience and emotional intelligence
• Ability to support people through challenging circumstancesA relevant tertiary qualification, or equivalent industry experience