Travel Claims Specialist: Fast-Paced Path to Leadership

Chubb Insurance Australia Limited; Sydney; On-site; AUD 48,000 - 55,000; Full time

Benefits offered by this job

Immediate start available

Exposure to well-established processes

Job summary

Synergie Australia seeks a Claims Service Consultant in Sydney 2000 to support a busy claims function, handling inbound enquiries, processing claims, and delivering timely outcomes in a fast-paced, stakeholder-facing role.

Ideal applicants will have claims or customer service experience, sharp attention to detail, excellent communication, and the ability to adapt to new platforms quickly, with a proactive, solutions-focused approach.

Qualifications

• Experience in claims or customer service preferred.
• Strong attention to detail and accuracy required.
• Comfortable in a fast-paced, high-volume environment.
• Excellent written and verbal communication.

Responsibilities

• Manage inbound claims enquiries and provide timely resolutions.
• Process and review claims in line with policies and procedures.
• Liaise with internal stakeholders, customers and third parties.
• Maintain accurate records and ensure compliance requirements are met.
• Investigate and resolve discrepancies or escalations.
• Support continuous improvement within claims processes.
• Deliver strong customer service across all interactions.

Skills

Attention to detail

Excellent communication

Systems savvy

Job description

Synergie Australia seeks a Claims Service Consultant in Sydney 2000 to support a busy claims function, handling inbound enquiries, processing claims, and delivering timely outcomes in a fast-paced, stakeholder-facing role.

Ideal applicants will have claims or customer service experience, sharp attention to detail, excellent communication, and the ability to adapt to new platforms quickly, with a proactive, solutions-focused approach.