Motor Claims Consultant

Arthur J. Gallagher & Co. (Ajg); Sydney; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Bonus eligibility

Wellbeing benefits

Hybrid 3/2

Permanent, FT role

Career growth opportunities

Job summary

Arthur J. Gallagher & Co. (Ajg) Sydney is seeking an experienced Claims Consultant to manage and process client claims in a hybrid work setting.

Your role includes reviewing claims for coverage, communicating with clients and insurers, negotiating settlements, and maintaining meticulous claims documentation while delivering high-quality service. This permanent, full-time position offers collaboration with a supportive team, opportunities for internal career growth, and annual reviews with bonus

Qualifications

• Bachelor’s degree in a relevant field.
• Minimum of 3 years of experience in claims management or related field.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Knowledge of insurance policies and regulations.

Responsibilities

• Manage and process claims for clients.
• Review and analyze claims to determine coverage and liability.
• Communicate with clients, insurers, and stakeholders to gather information.
• Negotiate settlements with insurers on behalf of clients.
• Provide guidance and support to clients throughout the claims process.
• Maintain accurate records and documentation of claims.

Skills

Analytical skills

Communication skills

Teamwork

Independent work

Insurance knowledge

Education

Bachelor’s degree in a relevant field

Job description

Job Description

We are seeking a highly skilled and experienced Claims Consultant to join our team. The successful candidate will be responsible for managing and processing claims for our clients. The Claims Consultant will work closely with clients, insurance companies, and other stakeholders to ensure that claims are processed accurately and efficiently.

Responsibilities:

• Manage and process claims for clients
• Review and analyze claims to determine coverage and liability
• Communicate with clients, insurance companies, and other stakeholders to gather information and resolve issues
• Negotiate settlements with insurance companies on behalf of clients
• Provide guidance and support to clients throughout the claims process
• Maintain accurate records and documentation of claims

Qualifications:

• Bachelor’s degree in a relevant field
• Minimum of 3 years of experience in claims management or a related field
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Knowledge of insurance policies and regulations

Benefits and Salary:

• Competitive Salary + Bonus + Annual Reviews
• Wellbeing Benefits – Mental, Physical & Financial Support
• Hybrid working (3 days in office and 2 working from home)
• Permanent, full-time role
• Collaborative team with supportive leadership
• Internal career growth opportunities

Location: Sydney office (hybrid – at least three days a week in the office)

Company Culture: Salience: 10,000+ employees, focus on customer service, inclusivity, and continuous improvement. Diversity: committed to hiring people from all backgrounds, including Aboriginal and Torres Strait Islander peoples, LGBTIQ+ community, and those with disabilities.

Contract: Permanent, full-time role. Training, mentorship, and career progression opportunities available.

All applicants must be eligible to work in Australia. Successful candidates will be required to complete background checks including Criminal History and Bankruptcy checks.