Claims Consultant - 3 Days WFH

People Mill, Pty Ltd.; Sydney; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Work from home 3 days a week

Flexible employee benefits

Job summary

People Mill, Pty Ltd. is seeking a Claims Consultant to join their Sydney-based team. You will manage a portfolio of open claims end-to-end, delivering high-quality service to Body Corporate/Strata clients while coordinating with senior management.

The role allows three days a week work from home in a supportive, flexible environment. Ideal candidates will have 2-3 years of end-to-end claims experience and a Tier 2 General Insurance Broking qualification, with opportunities for growth within a

Qualifications

• Minimum Tier 2 Qualification in General Insurance Broking (Tier 1 an advantage).
• Previous experience working as a Claims Consultant.
• 2-3 years of experience with end to end claims management.

Responsibilities

• Own and manage a portfolio of open claims end-to-end.
• Provide high-quality service and timely responses to clients.
• Collaborate with senior management and broking teams to support claims outcomes.

Skills

Claims management

End-to-end claims

Detail oriented

Education

Tier 2 General Insurance Broking qualification

Job description

We have another newly created Full-Time opportunity with one of our favourite national Insurance Broking clients in Sydney. Our client is a national Steadfast operated Insurance Brokerage with a medium to large sized team of successful brokers, claims staff, support staff and many other talented people. They're looking to employ a Full Time Claims Account Manager/ Consultant. Their new office has a great vibe, the team is very sociable with regular get-togethers. Our client has one of the more highly sort after cultures with respect to team and flexibility, you can work from home 3 days a week, plus lots of other perks and employee benefits.

This is a newly created role, we have filled two roles, and now looking for our third recruit, this person can be based in Brisbane, Sydney or Melbourne, with the preference being in Sydney.

The Role

Our client is seeking to recruit a Claims Consultant, they have a wide variety Body Corporate / Strata clients and are known as the go-to Strata Brokerage. All team members have the opportunity to learn and develop their skills under the direct guidance of Senior Management. You will be responsible for your own portfolio of open claims, and manage the process from end to end.

This is an integral role with a strong emphasis on high quality service and being responsive to our clients' needs. Joining a supportive and friendly office, working closely with experienced Directors and their broking teams, you will be responsible for end-to-end claims management, fast responses to client, a keen eye for detail and work well under high volume.

With sound experience in claims across multiple lines of General Insurance or even better, around Strata/ Body Corporate, you are known for your high attention to detail, responsive approach to taking action and supportive nature. You are friendly and can be relied upon to produce high quality work every time. Also, you’re good with systems and procedures, you will leave nothing to chance to ensure efficiency in your processes. Sincere and conscientious, you will be appreciated for your calm and composed nature when the pressure is on.

The Successful Candidate will have:

• Minimum Tier 2 Qualification in General Insurance Broking (Tier 1 an advantage) or willing to obtain.
• Previous experience working as a Claims Consultant
• 2 - 3 years of experience with end to end claims management